TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by
Ihateyou1121 from
Turbotax upgraded without me wanting to
I tried to go back and change the dedcutions because is was a negligible amount but your program wouldn't let me and when I tried to continue on with free it upgraded to deluxe causing me to cost money
Date published: 2023-04-17
Rated 5 out of 5 by
mel2313 from
Turbo Tax was simple as always
All new things to consider as we recently retired.
Date published: 2023-04-17
Rated 5 out of 5 by
Khmelnik from
Turbo Tax is the best
TurboTax is simple and very easy to understand, which helps a lot to finish Tax return much faster.
Date published: 2023-04-17
Rated 5 out of 5 by
istilldontcare from
TurboTax and the ACA
Only thing i have to say is, Turbo is awesome i just wish the ACA portion had an option to select Active duty Military so i don't have to figure out that i didn't get the correct form but i had health coverage for all 12 months.
Date published: 2023-04-17
Rated 1 out of 5 by
john 303 from
worst ever
to Expensive would not correct error system did. All you want is to upsell services. Will try a new software next year after 30+ years using this one.
Date published: 2023-04-17
Rated 5 out of 5 by
Cammiw from
So Easy to Use
It was so easy and simple to use. It walks you through everything so well and explains everything so clearly.
Date published: 2023-04-17
Rated 5 out of 5 by
Rohit Gautam from
Great Job Yocana!
Yocana the tax expert was very good. Before her i was on the line waiting for someone and that took forever and when I got someone they took forever to respond
Date published: 2023-04-17
Rated 5 out of 5 by
tambo4 from
TurboTax experience
TurboTax was incredible! They took all of the guesswork out of tax season. I had a problem and my tax return was rejected by the IRS. That was SCARY! TurboTax fixed the problem immediately! I can't say enough good things about their customer service.
Date published: 2023-04-17
Rated 5 out of 5 by
Chriskity from
TurboTax is quick and easy!
Very user friendly. Guides you through step by step. Saves information from previous years so that makes it easier.
Date published: 2023-04-17
Rated 5 out of 5 by
Denise 01 from
Very Easy to use turbo tax!!
Have used your services for 5 years now! Very pleased
All TurboTax® Offerings Reviews - Page 1485
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Ihateyou1121 from
Turbotax upgraded without me wanting to
I tried to go back and change the dedcutions because is was a negligible amount but your program wouldn't let me and when I tried to continue on with free it upgraded to deluxe causing me to cost money
Date published: 2023-04-17
Rated 5 out of 5 by
mel2313 from
Turbo Tax was simple as always
All new things to consider as we recently retired.
Date published: 2023-04-17
Rated 5 out of 5 by
Khmelnik from
Turbo Tax is the best
TurboTax is simple and very easy to understand, which helps a lot to finish Tax return much faster.
Date published: 2023-04-17
Rated 5 out of 5 by
istilldontcare from
TurboTax and the ACA
Only thing i have to say is, Turbo is awesome i just wish the ACA portion had an option to select Active duty Military so i don't have to figure out that i didn't get the correct form but i had health coverage for all 12 months.
Date published: 2023-04-17
Rated 1 out of 5 by
john 303 from
worst ever
to Expensive would not correct error system did. All you want is to upsell services. Will try a new software next year after 30+ years using this one.
Date published: 2023-04-17
Rated 5 out of 5 by
Cammiw from
So Easy to Use
It was so easy and simple to use. It walks you through everything so well and explains everything so clearly.
Date published: 2023-04-17
Rated 5 out of 5 by
Rohit Gautam from
Great Job Yocana!
Yocana the tax expert was very good. Before her i was on the line waiting for someone and that took forever and when I got someone they took forever to respond
Date published: 2023-04-17
Rated 5 out of 5 by
tambo4 from
TurboTax experience
TurboTax was incredible! They took all of the guesswork out of tax season. I had a problem and my tax return was rejected by the IRS. That was SCARY! TurboTax fixed the problem immediately! I can't say enough good things about their customer service.
Date published: 2023-04-17
Rated 5 out of 5 by
Chriskity from
TurboTax is quick and easy!
Very user friendly. Guides you through step by step. Saves information from previous years so that makes it easier.
Date published: 2023-04-17
Rated 5 out of 5 by
Denise 01 from
Very Easy to use turbo tax!!
Have used your services for 5 years now! Very pleased
All TurboTax® Offerings Reviews - Page 1485
Date published: 2023-04-17