TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbotax upgraded without me wanting to I tried to go back and change the dedcutions because is was a negligible amount but your program wouldn't let me and when I tried to continue on with free it upgraded to deluxe causing me to cost money
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was simple as always All new things to consider as we recently retired.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the best TurboTax is simple and very easy to understand, which helps a lot to finish Tax return much faster.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax and the ACA Only thing i have to say is, Turbo is awesome i just wish the ACA portion had an option to select Active duty Military so i don't have to figure out that i didn't get the correct form but i had health coverage for all 12 months.
Date published: 2023-04-17
Rated 1 out of 5 by from worst ever to Expensive would not correct error system did. All you want is to upsell services. Will try a new software next year after 30+ years using this one.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy to Use It was so easy and simple to use. It walks you through everything so well and explains everything so clearly.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Yocana! Yocana the tax expert was very good. Before her i was on the line waiting for someone and that took forever and when I got someone they took forever to respond
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax experience TurboTax was incredible! They took all of the guesswork out of tax season. I had a problem and my tax return was rejected by the IRS. That was SCARY! TurboTax fixed the problem immediately! I can't say enough good things about their customer service.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is quick and easy! Very user friendly. Guides you through step by step. Saves information from previous years so that makes it easier.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to use turbo tax!! Have used your services for 5 years now! Very pleased
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1485
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax upgraded without me wanting to I tried to go back and change the dedcutions because is was a negligible amount but your program wouldn't let me and when I tried to continue on with free it upgraded to deluxe causing me to cost money
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was simple as always All new things to consider as we recently retired.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the best TurboTax is simple and very easy to understand, which helps a lot to finish Tax return much faster.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax and the ACA Only thing i have to say is, Turbo is awesome i just wish the ACA portion had an option to select Active duty Military so i don't have to figure out that i didn't get the correct form but i had health coverage for all 12 months.
Date published: 2023-04-17
Rated 1 out of 5 by from worst ever to Expensive would not correct error system did. All you want is to upsell services. Will try a new software next year after 30+ years using this one.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy to Use It was so easy and simple to use. It walks you through everything so well and explains everything so clearly.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Job Yocana! Yocana the tax expert was very good. Before her i was on the line waiting for someone and that took forever and when I got someone they took forever to respond
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax experience TurboTax was incredible! They took all of the guesswork out of tax season. I had a problem and my tax return was rejected by the IRS. That was SCARY! TurboTax fixed the problem immediately! I can't say enough good things about their customer service.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is quick and easy! Very user friendly. Guides you through step by step. Saves information from previous years so that makes it easier.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy to use turbo tax!! Have used your services for 5 years now! Very pleased
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1485