TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Lit of issues with filing Often pages for next steps would not load. Had to repeat several times. Difficult moving to next steps. Issues with entering verification codes and going back to page prompting fir the code.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax is trash and I hate it I hate this software. Intuit consistently lobbies the US government to stop it from making it easy to automatically file taxes and forces us to pay them for this absolute garbage. Every time I use this software I find myself in a blind rage wishing I could personally destroy Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by from VERY STEP BY STEP! It was easier than I expected, way too easy for anyone to do their taxes
Date published: 2023-04-17
Rated 5 out of 5 by from user friendly so simple to file your taxes. Very User friendly to walk you through every step.
Date published: 2023-04-17
Rated 5 out of 5 by from TAX PREPARATION I enjoy the ease of using turbo tax. Last year was just as easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax helped me file my taxes very last minute I waited until two days before taxes were due and turbo tax helped me get it done in a very timely manner.
Date published: 2023-04-17
Rated 3 out of 5 by from A great improvement, but there's room for more. As someone who normally files my taxes through a CPA, and had to file on my own last minute, I felt there could be some added context and more conversational language for those of us who are not as familiar with this process.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax for me I have been using Turbo Tax for some time now and it keeps getting better each year.
Date published: 2023-04-17
Rated 5 out of 5 by from great product Very easy to use. Helpful and informative when unsure
Date published: 2023-04-17
Rated 3 out of 5 by from Last year I'll use it Got caught in a loop at the end, so I couldn't finalize. Suggested solution was to take an extension! Not acceptable. I ended up printing and sending in that way. Annoying.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1467
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lit of issues with filing Often pages for next steps would not load. Had to repeat several times. Difficult moving to next steps. Issues with entering verification codes and going back to page prompting fir the code.
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax is trash and I hate it I hate this software. Intuit consistently lobbies the US government to stop it from making it easy to automatically file taxes and forces us to pay them for this absolute garbage. Every time I use this software I find myself in a blind rage wishing I could personally destroy Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by from VERY STEP BY STEP! It was easier than I expected, way too easy for anyone to do their taxes
Date published: 2023-04-17
Rated 5 out of 5 by from user friendly so simple to file your taxes. Very User friendly to walk you through every step.
Date published: 2023-04-17
Rated 5 out of 5 by from TAX PREPARATION I enjoy the ease of using turbo tax. Last year was just as easy.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax helped me file my taxes very last minute I waited until two days before taxes were due and turbo tax helped me get it done in a very timely manner.
Date published: 2023-04-17
Rated 3 out of 5 by from A great improvement, but there's room for more. As someone who normally files my taxes through a CPA, and had to file on my own last minute, I felt there could be some added context and more conversational language for those of us who are not as familiar with this process.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax for me I have been using Turbo Tax for some time now and it keeps getting better each year.
Date published: 2023-04-17
Rated 5 out of 5 by from great product Very easy to use. Helpful and informative when unsure
Date published: 2023-04-17
Rated 3 out of 5 by from Last year I'll use it Got caught in a loop at the end, so I couldn't finalize. Suggested solution was to take an extension! Not acceptable. I ended up printing and sending in that way. Annoying.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1467