TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from No more refund perks and hiccups all over It was funny to see a sudden increase in state tax due. This concerns me enough to buy audit protection. And then I have prepay tax from last year and that it did not let me do anything with state taxes, just auto from federal?
Date published: 2023-04-18
Rated 5 out of 5 by from I love using Turbo tax! Turbo tax makes doing taxes easy! I have used them for years and will continue to do so.
Date published: 2023-04-18
Rated 5 out of 5 by from If you didn't know now you do Its the standard ok, I've been using from since 2013 and its the only way I file.
Date published: 2023-04-18
Rated 5 out of 5 by from I WILL NEVER PAY ACCOUNTANT 700 AGAIN EASY TO FOLLOW SITE- EVEN FOR 1099 WORKERS. JUST BRING PATIENCE AND TIME TO READ. HMMM.....LET ME SEE....$700 VS TT FEES
Date published: 2023-04-18
Rated 3 out of 5 by from Downloading Software Updates REALLY SUCK In the past few years, I have noticed that whenever I turn on my computer, TurboTax immediately does a downloading updates that take up some time. Then, when I turn my computer back on again, I get the same downloading updates. Now I know better so, I keep my computer on at all times just to avoid having to do the updates.
Date published: 2023-04-18
Rated 1 out of 5 by from terrible! used to be really helpful and affordable, has become more expensive, confusing, and useless in the past couple years. did not tell me the information from my return kept me from being able to efile until i had already paid for the service. will not being using turbotax ever again
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent! It was easy to file my complicated taxes; TurboTax guided me all the way trough. They made suggestions for deductions, and I feel free now.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is very convenient Been using for awhile now and will continued to used it indefinitely .
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is excellent I can't thank Turbotax enough for making it possible for me to expeience this opportunity of finally filing my taxes,
Date published: 2023-04-18
Rated 3 out of 5 by from Nice program A bit expensive and really this shouldn't exist, (taxes should be simple to file) but for what its it is its a good product, helping people navigate a hellish bureaucracy.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1461
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from No more refund perks and hiccups all over It was funny to see a sudden increase in state tax due. This concerns me enough to buy audit protection. And then I have prepay tax from last year and that it did not let me do anything with state taxes, just auto from federal?
Date published: 2023-04-18
Rated 5 out of 5 by from I love using Turbo tax! Turbo tax makes doing taxes easy! I have used them for years and will continue to do so.
Date published: 2023-04-18
Rated 5 out of 5 by from If you didn't know now you do Its the standard ok, I've been using from since 2013 and its the only way I file.
Date published: 2023-04-18
Rated 5 out of 5 by from I WILL NEVER PAY ACCOUNTANT 700 AGAIN EASY TO FOLLOW SITE- EVEN FOR 1099 WORKERS. JUST BRING PATIENCE AND TIME TO READ. HMMM.....LET ME SEE....$700 VS TT FEES
Date published: 2023-04-18
Rated 3 out of 5 by from Downloading Software Updates REALLY SUCK In the past few years, I have noticed that whenever I turn on my computer, TurboTax immediately does a downloading updates that take up some time. Then, when I turn my computer back on again, I get the same downloading updates. Now I know better so, I keep my computer on at all times just to avoid having to do the updates.
Date published: 2023-04-18
Rated 1 out of 5 by from terrible! used to be really helpful and affordable, has become more expensive, confusing, and useless in the past couple years. did not tell me the information from my return kept me from being able to efile until i had already paid for the service. will not being using turbotax ever again
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent! It was easy to file my complicated taxes; TurboTax guided me all the way trough. They made suggestions for deductions, and I feel free now.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is very convenient Been using for awhile now and will continued to used it indefinitely .
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is excellent I can't thank Turbotax enough for making it possible for me to expeience this opportunity of finally filing my taxes,
Date published: 2023-04-18
Rated 3 out of 5 by from Nice program A bit expensive and really this shouldn't exist, (taxes should be simple to file) but for what its it is its a good product, helping people navigate a hellish bureaucracy.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1461