TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty great and fast service! Pros: User friendly, quick, easy to use, active refund calculator Cons: Some redundancy when answering the same exact questions multiple times throughout the process, and they like to jumpscare you with "required" upgrades to the service
Date published: 2023-04-17
Rated 5 out of 5 by from Best way to do taxes I recently used TurboTax to file my taxes, and I was blown away by how easy and straightforward the process was. The interface is user-friendly, and the step-by-step guidance made it simple for me to navigate even the more complicated tax forms. What I appreciated most about TurboTax was the way it prompted me to double-check my entries and catch any errors or potential issues before submitting my return. The software even provided me with personalized tips for maximizing my deductions and minimizing my tax liability. Overall, I found TurboTax to be an incredibly convenient and reliable tax preparation tool, and I would highly recommend it to anyone looking for a stress-free way to file their taxes. Five stars all around!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go Turbo Tax takes you step by step and is easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by from Easy but creepy The constant prompting to "upgrade" to a live person was annoying. I paid for the "Max" services but the consent to give my information to a third-party was creepy and I did not consent.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Excellent I've been using Turbo Tax for many years and the returns are always accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Tax Time I prepared my Taxes with Turbo Tax and I have for a long time. the product is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you I had forgotten to do my taxes until last minute and I appreciate the ease with which I can do it on turbotax
Date published: 2023-04-17
Rated 1 out of 5 by from You are the gov't free option. How can you charge? I have a 1099-NEC this year and there was no way to file without being charged astronomically for the premium option and then to file individually with 3 states. This is disgraceful.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Excellent service, quick and easy, a bit expensive, but this is the way I file every year.
Date published: 2023-04-17
Rated 4 out of 5 by from Wish UI could create user confidence While relatively straight-forward, I was still nervous filing. Hopefull it works out!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty great and fast service! Pros: User friendly, quick, easy to use, active refund calculator Cons: Some redundancy when answering the same exact questions multiple times throughout the process, and they like to jumpscare you with "required" upgrades to the service
Date published: 2023-04-17
Rated 5 out of 5 by from Best way to do taxes I recently used TurboTax to file my taxes, and I was blown away by how easy and straightforward the process was. The interface is user-friendly, and the step-by-step guidance made it simple for me to navigate even the more complicated tax forms. What I appreciated most about TurboTax was the way it prompted me to double-check my entries and catch any errors or potential issues before submitting my return. The software even provided me with personalized tips for maximizing my deductions and minimizing my tax liability. Overall, I found TurboTax to be an incredibly convenient and reliable tax preparation tool, and I would highly recommend it to anyone looking for a stress-free way to file their taxes. Five stars all around!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go Turbo Tax takes you step by step and is easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by from Easy but creepy The constant prompting to "upgrade" to a live person was annoying. I paid for the "Max" services but the consent to give my information to a third-party was creepy and I did not consent.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Excellent I've been using Turbo Tax for many years and the returns are always accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Tax Time I prepared my Taxes with Turbo Tax and I have for a long time. the product is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you I had forgotten to do my taxes until last minute and I appreciate the ease with which I can do it on turbotax
Date published: 2023-04-17
Rated 1 out of 5 by from You are the gov't free option. How can you charge? I have a 1099-NEC this year and there was no way to file without being charged astronomically for the premium option and then to file individually with 3 states. This is disgraceful.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Excellent service, quick and easy, a bit expensive, but this is the way I file every year.
Date published: 2023-04-17
Rated 4 out of 5 by from Wish UI could create user confidence While relatively straight-forward, I was still nervous filing. Hopefull it works out!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1444