TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
DASCH1 from
Pretty great and fast service!
Pros: User friendly, quick, easy to use, active refund calculator Cons: Some redundancy when answering the same exact questions multiple times throughout the process, and they like to jumpscare you with "required" upgrades to the service
Date published: 2023-04-17
Rated 5 out of 5 by
BBandJZ from
Best way to do taxes
I recently used TurboTax to file my taxes, and I was blown away by how easy and straightforward the process was. The interface is user-friendly, and the step-by-step guidance made it simple for me to navigate even the more complicated tax forms. What I appreciated most about TurboTax was the way it prompted me to double-check my entries and catch any errors or potential issues before submitting my return. The software even provided me with personalized tips for maximizing my deductions and minimizing my tax liability. Overall, I found TurboTax to be an incredibly convenient and reliable tax preparation tool, and I would highly recommend it to anyone looking for a stress-free way to file their taxes. Five stars all around!
Date published: 2023-04-17
Rated 5 out of 5 by
Cedrick007 from
Turbo Tax is the way to go
Turbo Tax takes you step by step and is easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by
tax_is_theft from
Easy but creepy
The constant prompting to "upgrade" to a live person was annoying. I paid for the "Max" services but the consent to give my information to a third-party was creepy and I did not consent.
Date published: 2023-04-17
Rated 5 out of 5 by
birdsfan from
Turbo Tax is Excellent
I've been using Turbo Tax for many years and the returns are always accurate
Date published: 2023-04-17
Rated 5 out of 5 by
Tim2460 from
Tax Time
I prepared my Taxes with Turbo Tax and I have for a long time. the product is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by
Ethan Hart from
Thank you
I had forgotten to do my taxes until last minute and I appreciate the ease with which I can do it on turbotax
Date published: 2023-04-17
Rated 1 out of 5 by
JL1785 from
You are the gov't free option. How can you charge?
I have a 1099-NEC this year and there was no way to file without being charged astronomically for the premium option and then to file individually with 3 states. This is disgraceful.
Date published: 2023-04-17
Rated 5 out of 5 by
AllenJR17 from
Turbo Tax is awesome
Excellent service, quick and easy, a bit expensive, but this is the way I file every year.
Date published: 2023-04-17
Rated 4 out of 5 by
VictoriaL1519 from
Wish UI could create user confidence
While relatively straight-forward, I was still nervous filing. Hopefull it works out!
All TurboTax® Offerings Reviews - Page 1444
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
DASCH1 from
Pretty great and fast service!
Pros: User friendly, quick, easy to use, active refund calculator Cons: Some redundancy when answering the same exact questions multiple times throughout the process, and they like to jumpscare you with "required" upgrades to the service
Date published: 2023-04-17
Rated 5 out of 5 by
BBandJZ from
Best way to do taxes
I recently used TurboTax to file my taxes, and I was blown away by how easy and straightforward the process was. The interface is user-friendly, and the step-by-step guidance made it simple for me to navigate even the more complicated tax forms. What I appreciated most about TurboTax was the way it prompted me to double-check my entries and catch any errors or potential issues before submitting my return. The software even provided me with personalized tips for maximizing my deductions and minimizing my tax liability. Overall, I found TurboTax to be an incredibly convenient and reliable tax preparation tool, and I would highly recommend it to anyone looking for a stress-free way to file their taxes. Five stars all around!
Date published: 2023-04-17
Rated 5 out of 5 by
Cedrick007 from
Turbo Tax is the way to go
Turbo Tax takes you step by step and is easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by
tax_is_theft from
Easy but creepy
The constant prompting to "upgrade" to a live person was annoying. I paid for the "Max" services but the consent to give my information to a third-party was creepy and I did not consent.
Date published: 2023-04-17
Rated 5 out of 5 by
birdsfan from
Turbo Tax is Excellent
I've been using Turbo Tax for many years and the returns are always accurate
Date published: 2023-04-17
Rated 5 out of 5 by
Tim2460 from
Tax Time
I prepared my Taxes with Turbo Tax and I have for a long time. the product is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by
Ethan Hart from
Thank you
I had forgotten to do my taxes until last minute and I appreciate the ease with which I can do it on turbotax
Date published: 2023-04-17
Rated 1 out of 5 by
JL1785 from
You are the gov't free option. How can you charge?
I have a 1099-NEC this year and there was no way to file without being charged astronomically for the premium option and then to file individually with 3 states. This is disgraceful.
Date published: 2023-04-17
Rated 5 out of 5 by
AllenJR17 from
Turbo Tax is awesome
Excellent service, quick and easy, a bit expensive, but this is the way I file every year.
Date published: 2023-04-17
Rated 4 out of 5 by
VictoriaL1519 from
Wish UI could create user confidence
While relatively straight-forward, I was still nervous filing. Hopefull it works out!
All TurboTax® Offerings Reviews - Page 1444
Date published: 2023-04-17