TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
RB79 from
Very Easy to File
Everything is self explanatory. They give best. suggestions. Very user Friendly.
Date published: 2021-02-23
Rated 5 out of 5 by
Leilani45 from
Excellent way to do taxes
Love having a direct person to talk to during my difficulty in understanding an issue. Issue was resolved instantly.
Date published: 2021-02-23
Rated 5 out of 5 by
Blonded615 from
Turbotax is great when you check the details
It's great and very helpful but if yoyr on a budget make sure you check the details and fine print for the free edition. Ive been using various forms of TurboTax and they are always outstanding.
Date published: 2021-02-23
Rated 5 out of 5 by
johnwillis313 from
Turbo Tax is a great experience
The process was very easy to understand and complete
Date published: 2021-02-23
Rated 5 out of 5 by
LKD4 from
With the help received--turbo tax was great
I was very happy with the expert advice I received. It was quick and effective.
Date published: 2021-02-23
Rated 5 out of 5 by
stover boy from
awesome
very easy and fast service im 100% satisfied def would recommend
Date published: 2021-02-23
Rated 1 out of 5 by
Jclif048 from
Your "Specialist" are not Knowledgable
I called in to get help with the market place advanced tax credit. I gave her access to my computer. After a long stint on the phone and computer, The first person said she had never seen this before. Transferred me to a "manager" . After about 15 minutes, and the manager not able to correct the problem, she just left the chat! Disconnected, never called back. I am paying $311 for my taxes including LIVE HELP. Which is subpar at best.
Date published: 2021-02-23
Rated 5 out of 5 by
BarnesJB from
Turbo Tax Live
I had to upgrade to Live because there was an actual error on my 1099-R form and he spotted it! I followed the form to the exact letter but there was a typo/omission on the part of the company who sent me my 1099-R. Once i filled it in with the correct information, my 1040 was fixed and I was able to efile my taxes at last!
Date published: 2021-02-23
Rated 5 out of 5 by
Janethestudent from
Student doing my taxes
Turbo Tax is honestly a very simple way to get your taxes done. I was nervous about having to figure out where to do my taxes once I turned 18 and got a job but with turbo tax's easy to follow steps I was able to avoid paying the fees of accountants. They review your work with an actual accountant and if they find anything wrong they'll set up a meeting with an accountant over the phone to help you. It's cheap (free if you get your taxes done in February), easy, and accurate.
Date published: 2021-02-23
Rated 4 out of 5 by
nanaz 1 from
Turbo is very helpful
I was able to do my taxes onlie without training! Hope for quick returns now! Thank you!
All TurboTax® Offerings Reviews - Page 1442
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
RB79 from
Very Easy to File
Everything is self explanatory. They give best. suggestions. Very user Friendly.
Date published: 2021-02-23
Rated 5 out of 5 by
Leilani45 from
Excellent way to do taxes
Love having a direct person to talk to during my difficulty in understanding an issue. Issue was resolved instantly.
Date published: 2021-02-23
Rated 5 out of 5 by
Blonded615 from
Turbotax is great when you check the details
It's great and very helpful but if yoyr on a budget make sure you check the details and fine print for the free edition. Ive been using various forms of TurboTax and they are always outstanding.
Date published: 2021-02-23
Rated 5 out of 5 by
johnwillis313 from
Turbo Tax is a great experience
The process was very easy to understand and complete
Date published: 2021-02-23
Rated 5 out of 5 by
LKD4 from
With the help received--turbo tax was great
I was very happy with the expert advice I received. It was quick and effective.
Date published: 2021-02-23
Rated 5 out of 5 by
stover boy from
awesome
very easy and fast service im 100% satisfied def would recommend
Date published: 2021-02-23
Rated 1 out of 5 by
Jclif048 from
Your "Specialist" are not Knowledgable
I called in to get help with the market place advanced tax credit. I gave her access to my computer. After a long stint on the phone and computer, The first person said she had never seen this before. Transferred me to a "manager" . After about 15 minutes, and the manager not able to correct the problem, she just left the chat! Disconnected, never called back. I am paying $311 for my taxes including LIVE HELP. Which is subpar at best.
Date published: 2021-02-23
Rated 5 out of 5 by
BarnesJB from
Turbo Tax Live
I had to upgrade to Live because there was an actual error on my 1099-R form and he spotted it! I followed the form to the exact letter but there was a typo/omission on the part of the company who sent me my 1099-R. Once i filled it in with the correct information, my 1040 was fixed and I was able to efile my taxes at last!
Date published: 2021-02-23
Rated 5 out of 5 by
Janethestudent from
Student doing my taxes
Turbo Tax is honestly a very simple way to get your taxes done. I was nervous about having to figure out where to do my taxes once I turned 18 and got a job but with turbo tax's easy to follow steps I was able to avoid paying the fees of accountants. They review your work with an actual accountant and if they find anything wrong they'll set up a meeting with an accountant over the phone to help you. It's cheap (free if you get your taxes done in February), easy, and accurate.
Date published: 2021-02-23
Rated 4 out of 5 by
nanaz 1 from
Turbo is very helpful
I was able to do my taxes onlie without training! Hope for quick returns now! Thank you!
All TurboTax® Offerings Reviews - Page 1442
Date published: 2021-02-23