TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Very Easy to File Everything is self explanatory. They give best. suggestions. Very user Friendly.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent way to do taxes Love having a direct person to talk to during my difficulty in understanding an issue. Issue was resolved instantly.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great when you check the details It's great and very helpful but if yoyr on a budget make sure you check the details and fine print for the free edition. Ive been using various forms of TurboTax and they are always outstanding.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is a great experience The process was very easy to understand and complete
Date published: 2021-02-23
Rated 5 out of 5 by from With the help received--turbo tax was great I was very happy with the expert advice I received. It was quick and effective.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome very easy and fast service im 100% satisfied def would recommend
Date published: 2021-02-23
Rated 1 out of 5 by from Your "Specialist" are not Knowledgable I called in to get help with the market place advanced tax credit. I gave her access to my computer. After a long stint on the phone and computer, The first person said she had never seen this before. Transferred me to a "manager" . After about 15 minutes, and the manager not able to correct the problem, she just left the chat! Disconnected, never called back. I am paying $311 for my taxes including LIVE HELP. Which is subpar at best.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Live I had to upgrade to Live because there was an actual error on my 1099-R form and he spotted it! I followed the form to the exact letter but there was a typo/omission on the part of the company who sent me my 1099-R. Once i filled it in with the correct information, my 1040 was fixed and I was able to efile my taxes at last!
Date published: 2021-02-23
Rated 5 out of 5 by from Student doing my taxes Turbo Tax is honestly a very simple way to get your taxes done. I was nervous about having to figure out where to do my taxes once I turned 18 and got a job but with turbo tax's easy to follow steps I was able to avoid paying the fees of accountants. They review your work with an actual accountant and if they find anything wrong they'll set up a meeting with an accountant over the phone to help you. It's cheap (free if you get your taxes done in February), easy, and accurate.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo is very helpful I was able to do my taxes onlie without training! Hope for quick returns now! Thank you!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1442
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very Easy to File Everything is self explanatory. They give best. suggestions. Very user Friendly.
Date published: 2021-02-23
Rated 5 out of 5 by from Excellent way to do taxes Love having a direct person to talk to during my difficulty in understanding an issue. Issue was resolved instantly.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbotax is great when you check the details It's great and very helpful but if yoyr on a budget make sure you check the details and fine print for the free edition. Ive been using various forms of TurboTax and they are always outstanding.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is a great experience The process was very easy to understand and complete
Date published: 2021-02-23
Rated 5 out of 5 by from With the help received--turbo tax was great I was very happy with the expert advice I received. It was quick and effective.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome very easy and fast service im 100% satisfied def would recommend
Date published: 2021-02-23
Rated 1 out of 5 by from Your "Specialist" are not Knowledgable I called in to get help with the market place advanced tax credit. I gave her access to my computer. After a long stint on the phone and computer, The first person said she had never seen this before. Transferred me to a "manager" . After about 15 minutes, and the manager not able to correct the problem, she just left the chat! Disconnected, never called back. I am paying $311 for my taxes including LIVE HELP. Which is subpar at best.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Live I had to upgrade to Live because there was an actual error on my 1099-R form and he spotted it! I followed the form to the exact letter but there was a typo/omission on the part of the company who sent me my 1099-R. Once i filled it in with the correct information, my 1040 was fixed and I was able to efile my taxes at last!
Date published: 2021-02-23
Rated 5 out of 5 by from Student doing my taxes Turbo Tax is honestly a very simple way to get your taxes done. I was nervous about having to figure out where to do my taxes once I turned 18 and got a job but with turbo tax's easy to follow steps I was able to avoid paying the fees of accountants. They review your work with an actual accountant and if they find anything wrong they'll set up a meeting with an accountant over the phone to help you. It's cheap (free if you get your taxes done in February), easy, and accurate.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo is very helpful I was able to do my taxes onlie without training! Hope for quick returns now! Thank you!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1442