TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbotax is a life saver All I need to do is have my records ready and then let TurboTax ask me questions so it can complete all my tax forms and schedules for me. But I don't know why it charges me $25 to file my one free state tax return.
Date published: 2023-04-17
Rated 1 out of 5 by from TURBO TAX SHOULD BE FREE TURBO TAX CHARGE ME OVER $200 IT IS INSANE AND AGAINST THE LAW - FILING YOUR TAXES IS REQUIRE BY THE GOVERNMENT AND SHOULD BE FREE I WANT A REFUND ON THIS ILLEGAL CHARGE
Date published: 2023-04-17
Rated 1 out of 5 by from I had a HORRIBLE experience It will not let me log in. It will not let me change my password. I cannot reach anyone online
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax again this year I rely on Turbotax to get my taxes done thoroughly correctly. Great CPAs on board.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and easy! Quick and easy and straightforward! Will be using it again
Date published: 2023-04-17
Rated 2 out of 5 by from still had to print and file my state return I still had to print and file my state return off. This is the main reason I didn't file last year with turbo tax.
Date published: 2023-04-17
Rated 3 out of 5 by from MY least favorite version of Turbotax Turbotax is very easy, however this years version was not at all intuitive. I found it difficult to go back or just to find specific areas to address specific items like 1099's for example. It left me unsure I was accomplishing an accurate tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is good. Just followed instructions and was easy. Always file with Turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax 2022 Everything went well until I went to e-file my state return. I thought the $25 dollar fee was being charged by the state but i realized it is a TurboTax charge. I was caught off guard by the $40 fee. At this time, I realized the fee was payable to Turbo Tax if I had the $25 filing fee deducted from my state return. Figured it out and paid by CC.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax makes filing easy! I enjoyed using turbo tax because it is a very simple filing system & very quick
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1435
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is a life saver All I need to do is have my records ready and then let TurboTax ask me questions so it can complete all my tax forms and schedules for me. But I don't know why it charges me $25 to file my one free state tax return.
Date published: 2023-04-17
Rated 1 out of 5 by from TURBO TAX SHOULD BE FREE TURBO TAX CHARGE ME OVER $200 IT IS INSANE AND AGAINST THE LAW - FILING YOUR TAXES IS REQUIRE BY THE GOVERNMENT AND SHOULD BE FREE I WANT A REFUND ON THIS ILLEGAL CHARGE
Date published: 2023-04-17
Rated 1 out of 5 by from I had a HORRIBLE experience It will not let me log in. It will not let me change my password. I cannot reach anyone online
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax again this year I rely on Turbotax to get my taxes done thoroughly correctly. Great CPAs on board.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and easy! Quick and easy and straightforward! Will be using it again
Date published: 2023-04-17
Rated 2 out of 5 by from still had to print and file my state return I still had to print and file my state return off. This is the main reason I didn't file last year with turbo tax.
Date published: 2023-04-17
Rated 3 out of 5 by from MY least favorite version of Turbotax Turbotax is very easy, however this years version was not at all intuitive. I found it difficult to go back or just to find specific areas to address specific items like 1099's for example. It left me unsure I was accomplishing an accurate tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is good. Just followed instructions and was easy. Always file with Turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax 2022 Everything went well until I went to e-file my state return. I thought the $25 dollar fee was being charged by the state but i realized it is a TurboTax charge. I was caught off guard by the $40 fee. At this time, I realized the fee was payable to Turbo Tax if I had the $25 filing fee deducted from my state return. Figured it out and paid by CC.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax makes filing easy! I enjoyed using turbo tax because it is a very simple filing system & very quick
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1435