TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Awesome product! Easy to use - very helpful program! 2nd year using turbo tax and will continue to use in the future.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is expensive. I like that turbotax keeps my previous year's records. It is expensive which is why I only give 4/5 on this review. It shouldn't need to be so expensive if filing standard deductions.
Date published: 2023-04-17
Rated 5 out of 5 by from My agent was awesome! My service agent Laura helped me get my filings across the line this year. It was awesome to have support for my filing!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very helpful I'm pleased with the overall experience. Nothing much else to say.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is so easy It is so easy to do from home! I love the ease of not making an appointment and making sure I don't forget anything at home.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax with the Assist! TurboTax has a lot of great tools and information options that made filing federal and state taxes straight forward and smooth, especially for those of us who do not require complex tax reporting....and who like to put things off.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy! I use turbo tax every year very simple. Will continue to use😄
Date published: 2023-04-17
Rated 3 out of 5 by from Easy to use but not economical Last year I paid about $260 for someone to prepare my taxes for me. I was in a bind and forgot to do my taxes this year so I had to do it last minute. I chose Turbo Tax. I expected it to be significantly cheaper since I'm doing the brunt of the work myself. However, I saved less than $15 dollars.
Date published: 2023-04-17
Rated 1 out of 5 by from costco purchase I will never again use the cheap costco desktop discount version. It is incredibly buggy for mac and that's being kind. I am highly adaptable to most new software products and must say, this needs much development to prove user friendly. Just hope it pays my tax.
Date published: 2023-04-17
Rated 4 out of 5 by from Pretty fast and easy, even for an amateur It's all pretty fast and easy. It automatically inputs W-2 income, investment statements, etc. We only had some small glitches with my wife's Schedule C, since the categories on Turbo Tax do not quite match those on the Schedule C form. It's been that way for several years, and it's not a huge deal, but someone should change that. We've been doing our taxes with Turbo Tax for many years now; we used to use H & R Block, but we've gotten better results with Turbo Tax, and it's easier.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1427
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome product! Easy to use - very helpful program! 2nd year using turbo tax and will continue to use in the future.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is expensive. I like that turbotax keeps my previous year's records. It is expensive which is why I only give 4/5 on this review. It shouldn't need to be so expensive if filing standard deductions.
Date published: 2023-04-17
Rated 5 out of 5 by from My agent was awesome! My service agent Laura helped me get my filings across the line this year. It was awesome to have support for my filing!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very helpful I'm pleased with the overall experience. Nothing much else to say.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is so easy It is so easy to do from home! I love the ease of not making an appointment and making sure I don't forget anything at home.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax with the Assist! TurboTax has a lot of great tools and information options that made filing federal and state taxes straight forward and smooth, especially for those of us who do not require complex tax reporting....and who like to put things off.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy! I use turbo tax every year very simple. Will continue to use😄
Date published: 2023-04-17
Rated 3 out of 5 by from Easy to use but not economical Last year I paid about $260 for someone to prepare my taxes for me. I was in a bind and forgot to do my taxes this year so I had to do it last minute. I chose Turbo Tax. I expected it to be significantly cheaper since I'm doing the brunt of the work myself. However, I saved less than $15 dollars.
Date published: 2023-04-17
Rated 1 out of 5 by from costco purchase I will never again use the cheap costco desktop discount version. It is incredibly buggy for mac and that's being kind. I am highly adaptable to most new software products and must say, this needs much development to prove user friendly. Just hope it pays my tax.
Date published: 2023-04-17
Rated 4 out of 5 by from Pretty fast and easy, even for an amateur It's all pretty fast and easy. It automatically inputs W-2 income, investment statements, etc. We only had some small glitches with my wife's Schedule C, since the categories on Turbo Tax do not quite match those on the Schedule C form. It's been that way for several years, and it's not a huge deal, but someone should change that. We've been doing our taxes with Turbo Tax for many years now; we used to use H & R Block, but we've gotten better results with Turbo Tax, and it's easier.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1427