TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from It was ok It was ok it was ok ok ok ok ok ok ok ok having to type a review is wasting my tim
Date published: 2023-04-17
Rated 5 out of 5 by from Really Good!! Really easy! TT seems to be continually improving. There were some issues on my OK State return, however. In a few places it would prompt me to put an entry in a drop-down box, but they failed to have a legitimate "No entry" option. This theoretically would have prevented me from e-filing my State return; so, since the amounts were $0, i just selected the first drop-down option, and TT took my return. I don't think the Oklahoma folks will complain about these minor inaccuracies since they were all $0 line items. However, hope TT can get those things fixed. But overall, EXCELLENT!
Date published: 2023-04-17
Rated 5 out of 5 by from Great software Thank you Turbo Tax for making one of the most un American things to do (pay taxes) easy for even simple minds like mine.
Date published: 2023-04-17
Rated 1 out of 5 by from Super bad experience, - Wrong form parsing - Had to fix almost everything manually - Does not download all forms - Waste of money, will do it with an accountant next year
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Trusted!!! Trusted and User Friendly!!! Definitely will be using again next year!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Taxes made Easy Appreciate using the service every year and being able to pick right up from last year.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is worth it! It is clear and concise, user friendly, informative, convenient, quick, and efficient.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Taxes TurboTax worked well & was easy to use. Will use again next year
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use great format to use highly reccomend turbo tax i will be back next year
Date published: 2023-04-17
Rated 3 out of 5 by from Too expensive Turbo Tax is easy and intuitive to use, however too expensive for a favorable review.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1424
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It was ok It was ok it was ok ok ok ok ok ok ok ok having to type a review is wasting my tim
Date published: 2023-04-17
Rated 5 out of 5 by from Really Good!! Really easy! TT seems to be continually improving. There were some issues on my OK State return, however. In a few places it would prompt me to put an entry in a drop-down box, but they failed to have a legitimate "No entry" option. This theoretically would have prevented me from e-filing my State return; so, since the amounts were $0, i just selected the first drop-down option, and TT took my return. I don't think the Oklahoma folks will complain about these minor inaccuracies since they were all $0 line items. However, hope TT can get those things fixed. But overall, EXCELLENT!
Date published: 2023-04-17
Rated 5 out of 5 by from Great software Thank you Turbo Tax for making one of the most un American things to do (pay taxes) easy for even simple minds like mine.
Date published: 2023-04-17
Rated 1 out of 5 by from Super bad experience, - Wrong form parsing - Had to fix almost everything manually - Does not download all forms - Waste of money, will do it with an accountant next year
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Trusted!!! Trusted and User Friendly!!! Definitely will be using again next year!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Taxes made Easy Appreciate using the service every year and being able to pick right up from last year.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is worth it! It is clear and concise, user friendly, informative, convenient, quick, and efficient.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Taxes TurboTax worked well & was easy to use. Will use again next year
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use great format to use highly reccomend turbo tax i will be back next year
Date published: 2023-04-17
Rated 3 out of 5 by from Too expensive Turbo Tax is easy and intuitive to use, however too expensive for a favorable review.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1424