TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from What happened to Turbotax Turbotax was so easy to use and most of all economical. What happened? They try to upcharge you all the way to the end. At this point I rather go to someone local or try one of the many other options out there.
Date published: 2023-04-17
Rated 4 out of 5 by from Simple and Easy Very easy and informational to make sure you have everything properly set up does take a little longer than having a specialist help you but for being free and doing it for the first time felt easy.
Date published: 2023-04-17
Rated 5 out of 5 by from arianna c and turbo tax are amazing i was worried that i was doing my taxes incorrectly but Arianna C. helped calm my nerves and was very helpful!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from FAST - EASY - DONE Love using this platform, you educate people about different deductions and how and why things affect their taxes. It's easy to use and takes a lot of the guess work out of it.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was quick and easy! Turbotax was extremely fast and made my taxes easy!
Date published: 2023-04-17
Rated 1 out of 5 by from Regret It A) I should have went with a cheaper version since I don't claim deductions. B) Anita was good. C) Since I did pay the money, I didn't figure I'd end up having to mail the return myself. TurboTax can't step in and provide that service?
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Amazing It was my first time using TurboTax, I been paying taxes since 2003 and is the first time that I enjoyed the process.
Date published: 2023-04-17
Rated 5 out of 5 by from Love it!! It was very fast and easy to use!! First time doing taxes and they helped me every step of the way!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Very easy to use and to get explanations of what is happening
Date published: 2023-04-17
Rated 5 out of 5 by from Super Simple Stuff Quick and easy. I completed my taxes in under 30 minutes!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1423
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from What happened to Turbotax Turbotax was so easy to use and most of all economical. What happened? They try to upcharge you all the way to the end. At this point I rather go to someone local or try one of the many other options out there.
Date published: 2023-04-17
Rated 4 out of 5 by from Simple and Easy Very easy and informational to make sure you have everything properly set up does take a little longer than having a specialist help you but for being free and doing it for the first time felt easy.
Date published: 2023-04-17
Rated 5 out of 5 by from arianna c and turbo tax are amazing i was worried that i was doing my taxes incorrectly but Arianna C. helped calm my nerves and was very helpful!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from FAST - EASY - DONE Love using this platform, you educate people about different deductions and how and why things affect their taxes. It's easy to use and takes a lot of the guess work out of it.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was quick and easy! Turbotax was extremely fast and made my taxes easy!
Date published: 2023-04-17
Rated 1 out of 5 by from Regret It A) I should have went with a cheaper version since I don't claim deductions. B) Anita was good. C) Since I did pay the money, I didn't figure I'd end up having to mail the return myself. TurboTax can't step in and provide that service?
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Amazing It was my first time using TurboTax, I been paying taxes since 2003 and is the first time that I enjoyed the process.
Date published: 2023-04-17
Rated 5 out of 5 by from Love it!! It was very fast and easy to use!! First time doing taxes and they helped me every step of the way!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Very easy to use and to get explanations of what is happening
Date published: 2023-04-17
Rated 5 out of 5 by from Super Simple Stuff Quick and easy. I completed my taxes in under 30 minutes!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1423