TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Turbo Tax step by step process is very helpful and easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use! I love the step by step guidance and info. It’s awesome!
Date published: 2023-04-17
Rated 5 out of 5 by from worked well It did a good job of walking you through the federal and state.
Date published: 2023-04-17
Rated 2 out of 5 by from Terrible product Had to complete twice - was never given option for basic option despite only filing with a single W-2. Was forced to use Premium
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very user friendly and has professionals available if needed.
Date published: 2023-04-17
Rated 4 out of 5 by from Some things are not explained. When there is a diseased spouse, there are some things that are not explained, like entering a valid state ID or driver's license.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy if you are prepared I filed my taxes in about 45 minutes. Make sure you have your AGI ( adjusted gross income) from the previous year so at the end of the process you are ready.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax It is thorough & comprehensive. It is a training tool, to help you understand your deductions & credits.
Date published: 2023-04-17
Rated 1 out of 5 by from wish i didn't use only used because they said they supported my uncommon tax form, but then they didn't. They provided no support unless i paid even more money. I had multiple issues with the UI and was overall very frustrated and disappointed with their product given how expensive it is
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Easy and Great First time using Turbo Tax and it was super easy and fast. I was able to do my taxes in the comfort of my home and each step was explained to me.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Turbo Tax step by step process is very helpful and easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use! I love the step by step guidance and info. It’s awesome!
Date published: 2023-04-17
Rated 5 out of 5 by from worked well It did a good job of walking you through the federal and state.
Date published: 2023-04-17
Rated 2 out of 5 by from Terrible product Had to complete twice - was never given option for basic option despite only filing with a single W-2. Was forced to use Premium
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very user friendly and has professionals available if needed.
Date published: 2023-04-17
Rated 4 out of 5 by from Some things are not explained. When there is a diseased spouse, there are some things that are not explained, like entering a valid state ID or driver's license.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy if you are prepared I filed my taxes in about 45 minutes. Make sure you have your AGI ( adjusted gross income) from the previous year so at the end of the process you are ready.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax It is thorough & comprehensive. It is a training tool, to help you understand your deductions & credits.
Date published: 2023-04-17
Rated 1 out of 5 by from wish i didn't use only used because they said they supported my uncommon tax form, but then they didn't. They provided no support unless i paid even more money. I had multiple issues with the UI and was overall very frustrated and disappointed with their product given how expensive it is
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Easy and Great First time using Turbo Tax and it was super easy and fast. I was able to do my taxes in the comfort of my home and each step was explained to me.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1416