TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Awesome!! Easy and awesome to use and recommend to anyone and everyone!!
Date published: 2023-05-05
Rated 5 out of 5 by from I Love Turbo Tax i have used them 4 years . It is very easy to use the program and fill your taxes out
Date published: 2023-05-05
Rated 3 out of 5 by from My returns were not e-filed as expectexd I completed my tax returns on April 19th and submitted the information to pay my taxes as well. The same day I paid turbo tax to e-file my returns. I realized the funds were not taken from my account for the taxes owed. I went into my account and found they were never filed. Now they are late and I BLAME TURBO TAX. I printed my completed returns that day. My bank account information was already in the program that I entered to pay my tax bill but your service DID NOT E-File my returns so payment is now late too as well as my filing. I am so MAD!!!!!
Date published: 2023-05-05
Rated 4 out of 5 by from Turbo tax works! I’m always nervous about filling my returns. Three separate issues had me confused and worried that I would miss an important question. I hit the chat square and received a quick call and spoke to agents who understood my question and knew the correct way to enter the information. I always find the reviews difficult because my financial information is automatically entered and I don’t always understand many of the questions asked. Last September I received an income tax due notice from CA Franchise Tax Board. I paid it, but I have no idea what the problem was. Paying taxes should not be so difficult, Thank God Turbo Tax is here to help.
Date published: 2023-05-05
Rated 5 out of 5 by from Simple, easy, fast... It was simple to understand, easy to follow and quick to file my tax returns. Thx 😊.
Date published: 2023-05-05
Rated 4 out of 5 by from Turbo tax was adequate there was one form (1099 misc) that needs more explanation or at least a clearer explanation, pl;ease
Date published: 2023-05-05
Rated 3 out of 5 by from It’s alright Way too expensive basically $200 just to file my dumb taxes..
Date published: 2023-05-05
Rated 5 out of 5 by from Super easy Easy to do your iwn taxes yourself an feel confident doing so
Date published: 2023-05-05
Rated 3 out of 5 by from Not bad a little expensive Using it was stressful and it was expensive how I have to pay for everything
Date published: 2023-05-05
Rated 5 out of 5 by from Turbo Tax Is The Best Turbo Tax is hands down the best Tax Prep Company. The Best!!!!
Date published: 2023-05-05
All TurboTax® Offerings Reviews - Page 142
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome!! Easy and awesome to use and recommend to anyone and everyone!!
Date published: 2023-05-05
Rated 5 out of 5 by from I Love Turbo Tax i have used them 4 years . It is very easy to use the program and fill your taxes out
Date published: 2023-05-05
Rated 3 out of 5 by from My returns were not e-filed as expectexd I completed my tax returns on April 19th and submitted the information to pay my taxes as well. The same day I paid turbo tax to e-file my returns. I realized the funds were not taken from my account for the taxes owed. I went into my account and found they were never filed. Now they are late and I BLAME TURBO TAX. I printed my completed returns that day. My bank account information was already in the program that I entered to pay my tax bill but your service DID NOT E-File my returns so payment is now late too as well as my filing. I am so MAD!!!!!
Date published: 2023-05-05
Rated 4 out of 5 by from Turbo tax works! I’m always nervous about filling my returns. Three separate issues had me confused and worried that I would miss an important question. I hit the chat square and received a quick call and spoke to agents who understood my question and knew the correct way to enter the information. I always find the reviews difficult because my financial information is automatically entered and I don’t always understand many of the questions asked. Last September I received an income tax due notice from CA Franchise Tax Board. I paid it, but I have no idea what the problem was. Paying taxes should not be so difficult, Thank God Turbo Tax is here to help.
Date published: 2023-05-05
Rated 5 out of 5 by from Simple, easy, fast... It was simple to understand, easy to follow and quick to file my tax returns. Thx 😊.
Date published: 2023-05-05
Rated 4 out of 5 by from Turbo tax was adequate there was one form (1099 misc) that needs more explanation or at least a clearer explanation, pl;ease
Date published: 2023-05-05
Rated 3 out of 5 by from It’s alright Way too expensive basically $200 just to file my dumb taxes..
Date published: 2023-05-05
Rated 5 out of 5 by from Super easy Easy to do your iwn taxes yourself an feel confident doing so
Date published: 2023-05-05
Rated 3 out of 5 by from Not bad a little expensive Using it was stressful and it was expensive how I have to pay for everything
Date published: 2023-05-05
Rated 5 out of 5 by from Turbo Tax Is The Best Turbo Tax is hands down the best Tax Prep Company. The Best!!!!
Date published: 2023-05-05
All TurboTax® Offerings Reviews - Page 142