TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
MandySLane from
Super helpful & easy
Multi-year customer & love it. Makes filling so simple and I'm confident it's done correctly.
Date published: 2023-04-17
Rated 5 out of 5 by
Easy to use for anyone from
Great experience
Super easy to use. I’ll definitely use it again. I recommend it to everyone
Date published: 2023-04-17
Rated 5 out of 5 by
Seal2 from
turbo tax is awesome
its just easy and quick and I have used it since it first came out
Date published: 2023-04-17
Rated 5 out of 5 by
82Frank from
Easy to use
Used for the past 5 years, always relatively easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by
easyxpress from
Need to add/update features
The TurboTax Business is very dated or old now. For whatever reasons, Intuit hasn't updated the software features for years. One particular feature that I think Intuit should do rather urgently: able to download tax forms from brokerages or banks directly, instead of required manually enter the tax forms info to the software. This feature is available in the regular TurboTax software for many years now (may be more than a decade). The TurboTax Business just doesn't have it, despite many requests sent over the years. I am a bit frustrated by this.
Date published: 2023-04-17
Rated 5 out of 5 by
dave s the man from
turbotax makes this time of year a breeze
great service and knowledge. I will be using this service again.
Date published: 2023-04-17
Rated 5 out of 5 by
Miss Sheri from
Great Service
Stephen was knowledgeable, patient, and answered my questions.
Date published: 2023-04-17
Rated 5 out of 5 by
Fancypants320 from
Turbo Tax Employees are great!
I have three houses, a couple of businesses and so much paperwork. Walking me through some of the things I didn't know was very helpful!
Date published: 2023-04-17
Rated 1 out of 5 by
jerickson99 from
rip off
Not happy that I did my full returns that were not complicated at all and at the end you made me go up to the premium and pay $179!!!!! The one form that bumped me was capital loss carry over...this information was transferred from last year no work on any ones part!!!! yet it cost me $179!!!
Date published: 2023-04-17
Rated 5 out of 5 by
jmunoz88 from
Amazing tool!
I have been using Turbo Tax to file my taxes for 5+ years now and I just love how easy to use it is.
All TurboTax® Offerings Reviews - Page 1407
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MandySLane from
Super helpful & easy
Multi-year customer & love it. Makes filling so simple and I'm confident it's done correctly.
Date published: 2023-04-17
Rated 5 out of 5 by
Easy to use for anyone from
Great experience
Super easy to use. I’ll definitely use it again. I recommend it to everyone
Date published: 2023-04-17
Rated 5 out of 5 by
Seal2 from
turbo tax is awesome
its just easy and quick and I have used it since it first came out
Date published: 2023-04-17
Rated 5 out of 5 by
82Frank from
Easy to use
Used for the past 5 years, always relatively easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by
easyxpress from
Need to add/update features
The TurboTax Business is very dated or old now. For whatever reasons, Intuit hasn't updated the software features for years. One particular feature that I think Intuit should do rather urgently: able to download tax forms from brokerages or banks directly, instead of required manually enter the tax forms info to the software. This feature is available in the regular TurboTax software for many years now (may be more than a decade). The TurboTax Business just doesn't have it, despite many requests sent over the years. I am a bit frustrated by this.
Date published: 2023-04-17
Rated 5 out of 5 by
dave s the man from
turbotax makes this time of year a breeze
great service and knowledge. I will be using this service again.
Date published: 2023-04-17
Rated 5 out of 5 by
Miss Sheri from
Great Service
Stephen was knowledgeable, patient, and answered my questions.
Date published: 2023-04-17
Rated 5 out of 5 by
Fancypants320 from
Turbo Tax Employees are great!
I have three houses, a couple of businesses and so much paperwork. Walking me through some of the things I didn't know was very helpful!
Date published: 2023-04-17
Rated 1 out of 5 by
jerickson99 from
rip off
Not happy that I did my full returns that were not complicated at all and at the end you made me go up to the premium and pay $179!!!!! The one form that bumped me was capital loss carry over...this information was transferred from last year no work on any ones part!!!! yet it cost me $179!!!
Date published: 2023-04-17
Rated 5 out of 5 by
jmunoz88 from
Amazing tool!
I have been using Turbo Tax to file my taxes for 5+ years now and I just love how easy to use it is.
All TurboTax® Offerings Reviews - Page 1407
Date published: 2023-04-17