TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax fast and simple to use always easy and not complicated. everything is explained in simple language.
Date published: 2023-04-17
Rated 5 out of 5 by from 22 taxes quick and easy, didn't have to look for much, will likely use again
Date published: 2023-04-17
Rated 2 out of 5 by from disapointed I use to love this product but this will be the last year I use it.
Date published: 2023-04-17
Rated 4 out of 5 by from Great, easy to use and file electronically Was a bit surprised it didn't ask if I paid estimated taxes. First time, using the financial institution quick YE transfer. Great tool, but the tax return still had to enter info from the hard copy of its statement. Would do it again, but still will 'triple' check everything.
Date published: 2023-04-17
Rated 1 out of 5 by from Felt like I was robbed I repeatedly declined the turbo tax premium option. I didn't mind paying to file, but I just wanted the basic $59 version. Somehow, at the end, without warning or a final charge summary my credit card was charge $180. So wrong
Date published: 2023-04-17
Rated 3 out of 5 by from Tax Lingo Some of the explanations seem more oriented towards the tax professional versus having explanations in laymans terms.
Date published: 2023-04-17
Rated 2 out of 5 by from Did not like it I had the turbotax home & business, bought it from Costco, but still pay I have to pay again to let me finish and send my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbotax Easy to use and the one to always use. Recommend it to everyone
Date published: 2023-04-17
Rated 5 out of 5 by from Still the easiest and best! After 20+ years of using TurboTax, I still think it's the best out there! And it gets better and better.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy It was user friendly and saved me hundreds of dollars!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1405
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax fast and simple to use always easy and not complicated. everything is explained in simple language.
Date published: 2023-04-17
Rated 5 out of 5 by from 22 taxes quick and easy, didn't have to look for much, will likely use again
Date published: 2023-04-17
Rated 2 out of 5 by from disapointed I use to love this product but this will be the last year I use it.
Date published: 2023-04-17
Rated 4 out of 5 by from Great, easy to use and file electronically Was a bit surprised it didn't ask if I paid estimated taxes. First time, using the financial institution quick YE transfer. Great tool, but the tax return still had to enter info from the hard copy of its statement. Would do it again, but still will 'triple' check everything.
Date published: 2023-04-17
Rated 1 out of 5 by from Felt like I was robbed I repeatedly declined the turbo tax premium option. I didn't mind paying to file, but I just wanted the basic $59 version. Somehow, at the end, without warning or a final charge summary my credit card was charge $180. So wrong
Date published: 2023-04-17
Rated 3 out of 5 by from Tax Lingo Some of the explanations seem more oriented towards the tax professional versus having explanations in laymans terms.
Date published: 2023-04-17
Rated 2 out of 5 by from Did not like it I had the turbotax home & business, bought it from Costco, but still pay I have to pay again to let me finish and send my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbotax Easy to use and the one to always use. Recommend it to everyone
Date published: 2023-04-17
Rated 5 out of 5 by from Still the easiest and best! After 20+ years of using TurboTax, I still think it's the best out there! And it gets better and better.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and Easy It was user friendly and saved me hundreds of dollars!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1405