TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
josephine1937 from
turbo tax is awesome
turbo tax really help filing taxes so easy and fun
Date published: 2023-06-07
Rated 4 out of 5 by
artzxlk from
turbo tax
Used it for many years and as long as they don't price themselves out of the market will hopefully use for many more years.
Date published: 2023-06-07
Rated 5 out of 5 by
chantellovebugg from
Exelent
Great help fast kind and professional experts great advice
Date published: 2023-06-06
Rated 1 out of 5 by
TaylorMay from
overpriced
i did not want premium it and it wouldn't let me change it to deluxe! It took over $200 of my $500 refund. It's wrong!
Date published: 2023-06-06
Rated 4 out of 5 by
DianaKoenig from
Turbo Tax is changed or requirements are changed.
I got to the final filing but it says e-file for Hawaii but it will not send.
Date published: 2023-06-06
Rated 5 out of 5 by
Larst from
TT made my day
Turbo charged my day with great call back service!
Date published: 2023-06-06
Rated 5 out of 5 by
Dawnie Marie from
Happy you exist!
I have a hard time filling out forms etc, this has made things so much less complicated.
Date published: 2023-06-06
Rated 5 out of 5 by
taxuser8976 from
Amazing!
This is the only way to do your taxes, especially if you have specific circumstances such as military, adoption/dependents, etc. My only major gripe is I finalized and sent in our taxes on 4/17/23. A little over six weeks later, I decided to check the status of the refund. I was surprised when the site prompted me to “finalize and sign your return,” as if I had not sent in my taxes at all. I was very confused and found it impossible to get someone on the phone to explain. I hope I am not charged exorbitant late fees. I did wait until the last minute to file, but I shouldn’t be punished for that. Turbo Tax has been AMAZING every year before, so I hope they work with us to correct this glitch.
Date published: 2023-06-06
Rated 2 out of 5 by
PapaTroy from
Reasonable Product... but almost ZERO support
Unfortunately, because TurboTax Business is a stand-alone Windows app, the TurboTax support folks know almost NOTHING about it, and were typically NO help. Each time I called in, they went through their standard script, "Let me share your screen..." which doesn't work with the stand-alone app, only the web-based personal software. Although I *finally* was able to finish and submit my taxes (after waiting a week for TurboTax business to fix a bug in their software) I seriously doubt I'll ever use this product again.
Date published: 2023-06-06
Rated 5 out of 5 by
Jojo2se from
Turbo tax is great
Quick file was great and stress free I highly recommend this
All TurboTax® Offerings Reviews - Page 15
Date published: 2023-06-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
josephine1937 from
turbo tax is awesome
turbo tax really help filing taxes so easy and fun
Date published: 2023-06-07
Rated 4 out of 5 by
artzxlk from
turbo tax
Used it for many years and as long as they don't price themselves out of the market will hopefully use for many more years.
Date published: 2023-06-07
Rated 5 out of 5 by
chantellovebugg from
Exelent
Great help fast kind and professional experts great advice
Date published: 2023-06-06
Rated 1 out of 5 by
TaylorMay from
overpriced
i did not want premium it and it wouldn't let me change it to deluxe! It took over $200 of my $500 refund. It's wrong!
Date published: 2023-06-06
Rated 4 out of 5 by
DianaKoenig from
Turbo Tax is changed or requirements are changed.
I got to the final filing but it says e-file for Hawaii but it will not send.
Date published: 2023-06-06
Rated 5 out of 5 by
Larst from
TT made my day
Turbo charged my day with great call back service!
Date published: 2023-06-06
Rated 5 out of 5 by
Dawnie Marie from
Happy you exist!
I have a hard time filling out forms etc, this has made things so much less complicated.
Date published: 2023-06-06
Rated 5 out of 5 by
taxuser8976 from
Amazing!
This is the only way to do your taxes, especially if you have specific circumstances such as military, adoption/dependents, etc. My only major gripe is I finalized and sent in our taxes on 4/17/23. A little over six weeks later, I decided to check the status of the refund. I was surprised when the site prompted me to “finalize and sign your return,” as if I had not sent in my taxes at all. I was very confused and found it impossible to get someone on the phone to explain. I hope I am not charged exorbitant late fees. I did wait until the last minute to file, but I shouldn’t be punished for that. Turbo Tax has been AMAZING every year before, so I hope they work with us to correct this glitch.
Date published: 2023-06-06
Rated 2 out of 5 by
PapaTroy from
Reasonable Product... but almost ZERO support
Unfortunately, because TurboTax Business is a stand-alone Windows app, the TurboTax support folks know almost NOTHING about it, and were typically NO help. Each time I called in, they went through their standard script, "Let me share your screen..." which doesn't work with the stand-alone app, only the web-based personal software. Although I *finally* was able to finish and submit my taxes (after waiting a week for TurboTax business to fix a bug in their software) I seriously doubt I'll ever use this product again.
Date published: 2023-06-06
Rated 5 out of 5 by
Jojo2se from
Turbo tax is great
Quick file was great and stress free I highly recommend this
All TurboTax® Offerings Reviews - Page 15
Date published: 2023-06-06