TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is very easy to use!! This is the first time doing my taxes online. Turbo tax was a absolute breeze!
Date published: 2023-04-18
Rated 5 out of 5 by from the lady that called me back was great she was so sweet and helpful and very knowledgeable
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Turbo It was turbotastic! The best. The worst. It was all a thing.
Date published: 2023-04-18
Rated 3 out of 5 by from Easy to use - Very pricey The site is easy to use and convenient. I feel like your price is too high. May try a different route next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Way to Do Taxes Trusted TurboTax for many years now. Easiet way to do taxes, guides me all the way to completion and filing.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks TurboTax I will only use TurboTax for my income tax needs. The program is easy to understand and follow. I appreciate the ability to click on the learn more button and get a new tab that explains things thoroughly. I love that my information is saved every year and I can do my taxes quickly with less hassle. The ability to import information with document ID numbers has made it simple to add forms. I'm so thankful you could help me correct and refile my return quickly when my return was rejected. Thanks TurboTax!
Date published: 2023-04-18
Rated 1 out of 5 by from I was not fully informed I was not fully informed that I would have to use the "deluxe" version of turbotax and was charged for the service and after spending two hours on the phone with them and was "disconnected" and then called back waiting another hour to get back in contact with a representative nothing was done to help or give any information or assistance with this issue I used this because they advertise and promote free and then forced me to be charged a fee that they would not explain why!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Rocks! We have used TurboTax since 1998 because it is easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product! The interface is very streamlined and easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Another Turbo Tax year love the ease of filing my taxes and having last year's entries handy
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very easy to use!! This is the first time doing my taxes online. Turbo tax was a absolute breeze!
Date published: 2023-04-18
Rated 5 out of 5 by from the lady that called me back was great she was so sweet and helpful and very knowledgeable
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Turbo It was turbotastic! The best. The worst. It was all a thing.
Date published: 2023-04-18
Rated 3 out of 5 by from Easy to use - Very pricey The site is easy to use and convenient. I feel like your price is too high. May try a different route next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Way to Do Taxes Trusted TurboTax for many years now. Easiet way to do taxes, guides me all the way to completion and filing.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks TurboTax I will only use TurboTax for my income tax needs. The program is easy to understand and follow. I appreciate the ability to click on the learn more button and get a new tab that explains things thoroughly. I love that my information is saved every year and I can do my taxes quickly with less hassle. The ability to import information with document ID numbers has made it simple to add forms. I'm so thankful you could help me correct and refile my return quickly when my return was rejected. Thanks TurboTax!
Date published: 2023-04-18
Rated 1 out of 5 by from I was not fully informed I was not fully informed that I would have to use the "deluxe" version of turbotax and was charged for the service and after spending two hours on the phone with them and was "disconnected" and then called back waiting another hour to get back in contact with a representative nothing was done to help or give any information or assistance with this issue I used this because they advertise and promote free and then forced me to be charged a fee that they would not explain why!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Rocks! We have used TurboTax since 1998 because it is easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product! The interface is very streamlined and easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Another Turbo Tax year love the ease of filing my taxes and having last year's entries handy
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1383