TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Love how easy Turbotax is I love how easy to use TurboTax is. This is my 10th year using their product and I have absolutely no complaints. There is options that tailor to any level user for simple personal returns or more advanced requirements. Their team of specialist is always there to assist.
Date published: 2021-03-01
Rated 5 out of 5 by from turbotax works there were a few hiccups,but they were finally fixed.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Very user friendly. I could never have done this by myself
Date published: 2021-03-01
Rated 5 out of 5 by from Makes Filing Taxes so Easy! I've been using Turbo Tax for many years. The tool checks everything and makes filing super easy.
Date published: 2021-03-01
Rated 5 out of 5 by from Third Year This is the third year I have TurboTax. It is fairly easy to use, a few go back and go overs, but everything works out just fine. Beats trying to do it myself and using a tax preparer is very expensive. TurboTax is a Godsend for me.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and reliable I had a slightly more complicated return this year, which bumped me out of the free status, though I did get a price break on the upgrade. Forget getting thru to customer service on the phone, the online chat was quicker though of course best for basic, simple questions. I'm not sure the "customer protection plan" is worth the $30 though.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best I found Turbo Tax to be fast. They cover everything and I they really help by saving last years info.
Date published: 2021-03-01
Rated 5 out of 5 by from easy very nice! easy to use. did not take very long, a great service.
Date published: 2021-03-01
Rated 5 out of 5 by from Its cool It would be better if I didn't have to go through everything 6 times
Date published: 2021-03-01
Rated 3 out of 5 by from simple and easy but constantly upsetting the filing is so easy and straightforward to follow. but through the whole thing they constantly try to upset you. I had one simple W-2 form and a simple retirement account to register and it cost me 70 dollars to Turbo tax.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1382
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love how easy Turbotax is I love how easy to use TurboTax is. This is my 10th year using their product and I have absolutely no complaints. There is options that tailor to any level user for simple personal returns or more advanced requirements. Their team of specialist is always there to assist.
Date published: 2021-03-01
Rated 5 out of 5 by from turbotax works there were a few hiccups,but they were finally fixed.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Very user friendly. I could never have done this by myself
Date published: 2021-03-01
Rated 5 out of 5 by from Makes Filing Taxes so Easy! I've been using Turbo Tax for many years. The tool checks everything and makes filing super easy.
Date published: 2021-03-01
Rated 5 out of 5 by from Third Year This is the third year I have TurboTax. It is fairly easy to use, a few go back and go overs, but everything works out just fine. Beats trying to do it myself and using a tax preparer is very expensive. TurboTax is a Godsend for me.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and reliable I had a slightly more complicated return this year, which bumped me out of the free status, though I did get a price break on the upgrade. Forget getting thru to customer service on the phone, the online chat was quicker though of course best for basic, simple questions. I'm not sure the "customer protection plan" is worth the $30 though.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best I found Turbo Tax to be fast. They cover everything and I they really help by saving last years info.
Date published: 2021-03-01
Rated 5 out of 5 by from easy very nice! easy to use. did not take very long, a great service.
Date published: 2021-03-01
Rated 5 out of 5 by from Its cool It would be better if I didn't have to go through everything 6 times
Date published: 2021-03-01
Rated 3 out of 5 by from simple and easy but constantly upsetting the filing is so easy and straightforward to follow. but through the whole thing they constantly try to upset you. I had one simple W-2 form and a simple retirement account to register and it cost me 70 dollars to Turbo tax.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1382