TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Never filed my own taxes. Very helpful! I had a few ?s throughout filing and they helped me right away.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Turbo Tax is easy & awesome. Anyone can use this system
Date published: 2021-02-25
Rated 5 out of 5 by from Wouldn't do it any other way! Turbo tax is simply the best way to do your own taxes while also educating yourself about the complex tax code. I wouldn't do it any other way.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great Fairly easy to use. sometimes past information was not easy to find. But in the end, it is great!
Date published: 2021-02-25
Rated 5 out of 5 by from Great job TurboTax! Bryana was very helpful in resolving a tricky non-self employment question1
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax was so helpful This was my first time filing for my taxes. Let me tell you, they helped me out so much. I was able to get my taxes filed correctly.
Date published: 2021-02-25
Rated 2 out of 5 by from software is good but hidden rates are not good software is good but hidden rates are not good, at the beginning it was 0 but the end I paid 190, not sure if next year I will use turbotax option
Date published: 2021-02-25
Rated 2 out of 5 by from Charged me to file state return I had to upgrage to turbo deluxe for a tax credit and in doing so it charged me to file my state taxes. The thing is they don't tell you this until you're done and the only way to change is by starting over entirely. You would think that upgrading to a more expensive bundle it would be free as it is for regular bundle.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX WAS SO EASY AND SO GREAT the process was so easy and helpful! I loved how easy it was. All I did was plug in simple information
Date published: 2021-02-25
Rated 1 out of 5 by from Hidden fees as far as the eye can see fees are hidden and very expensive. really annoying to spend an hour clicking turbotax basic and then having to pay for it anyway because of some obscure document that's not covered in basic...
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1376
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Never filed my own taxes. Very helpful! I had a few ?s throughout filing and they helped me right away.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Turbo Tax is easy & awesome. Anyone can use this system
Date published: 2021-02-25
Rated 5 out of 5 by from Wouldn't do it any other way! Turbo tax is simply the best way to do your own taxes while also educating yourself about the complex tax code. I wouldn't do it any other way.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great Fairly easy to use. sometimes past information was not easy to find. But in the end, it is great!
Date published: 2021-02-25
Rated 5 out of 5 by from Great job TurboTax! Bryana was very helpful in resolving a tricky non-self employment question1
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax was so helpful This was my first time filing for my taxes. Let me tell you, they helped me out so much. I was able to get my taxes filed correctly.
Date published: 2021-02-25
Rated 2 out of 5 by from software is good but hidden rates are not good software is good but hidden rates are not good, at the beginning it was 0 but the end I paid 190, not sure if next year I will use turbotax option
Date published: 2021-02-25
Rated 2 out of 5 by from Charged me to file state return I had to upgrage to turbo deluxe for a tax credit and in doing so it charged me to file my state taxes. The thing is they don't tell you this until you're done and the only way to change is by starting over entirely. You would think that upgrading to a more expensive bundle it would be free as it is for regular bundle.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX WAS SO EASY AND SO GREAT the process was so easy and helpful! I loved how easy it was. All I did was plug in simple information
Date published: 2021-02-25
Rated 1 out of 5 by from Hidden fees as far as the eye can see fees are hidden and very expensive. really annoying to spend an hour clicking turbotax basic and then having to pay for it anyway because of some obscure document that's not covered in basic...
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1376