TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Prior year tax prep
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Life Changes
Prior year tax prep
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
ke78 from
turbo tax is awesome
quick and easy to do and easy to file did it last year and will do it next year
Date published: 2021-02-23
Rated 5 out of 5 by
Mr Stewart from
Get easier every year
I use TurboTax for the last 10+ but it’s always been easy but it got easier this year especially for my tax situation
Date published: 2021-02-23
Rated 5 out of 5 by
Hollybb from
Turbo Tax is the one & only!!!
Turbo Tax is user friendly but their help is one click away!
Date published: 2021-02-23
Rated 3 out of 5 by
HazCy from
Itemized Deduction vs. Standard Deduction
After all information was input, the program suggested Itemized Deduction was the better option to choose, refunding $30 more. However, the system would not let me choose the "Itemized Deduction" and kept defaulting to the Standard Deduction. I spent hours trying to figure out why it would not let me toggle to Itemized Deduction since it would give me a greater return. After speaking to a representative and being with her on the phone for over an hour, she asked to call me back. She did (love Latoya!) and had figured it out. In Itemized Deductions, it took into account my total charitable donations. With a Standard Deduction, it will only allow you to take $300 for charitable donations, thus adding to the standard deduction and made it more. Anyway, the program should clarify WHY it kept defaulting to the Standard Deduction even though it kept saying Itemized Deduction was the way to go. A LOT of time spent on this today.
Date published: 2021-02-23
Rated 2 out of 5 by
Hulbiewan from
Just keeps getting more expensive
For the past 10 years I've filed with turbo tax, and it just keeps getting more expensive. I'm going to another service next year. Loyalty should get you discount, but I guess not.
Date published: 2021-02-23
Rated 5 out of 5 by
Bobbie3 from
Turbo Tax is Great
Great Experience, easy to follow step by step. Will use next year.
Date published: 2021-02-23
Rated 5 out of 5 by
daniD83 from
Taxes made easy
I have always dreaded having my taxes done- paying up to $300. Turbo tax makes doing my taxes myself easy while getting me the best return. Gives you the tools to confidently do my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by
Lilo888 from
TurboTax saved my life!
I am so glad to be able to use TurboTax as a tool to file for my tax income every year. Will continue using it until I die! Just wish they don't ever increase the fees anymore!!
Date published: 2021-02-23
Rated 4 out of 5 by
Ash587 from
Helpful
Very helpful through the whole process, answers questions quickly
Date published: 2021-02-23
Rated 4 out of 5 by
CarlsJrMickieD from
Great service
I love this service makes filing so much easier, other than them trying to take extra money to pay them when using my return rather than m paying with card. Highly recommend otherwise!
All TurboTax® Offerings Reviews - Page 1374
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
ke78 from
turbo tax is awesome
quick and easy to do and easy to file did it last year and will do it next year
Date published: 2021-02-23
Rated 5 out of 5 by
Mr Stewart from
Get easier every year
I use TurboTax for the last 10+ but it’s always been easy but it got easier this year especially for my tax situation
Date published: 2021-02-23
Rated 5 out of 5 by
Hollybb from
Turbo Tax is the one & only!!!
Turbo Tax is user friendly but their help is one click away!
Date published: 2021-02-23
Rated 3 out of 5 by
HazCy from
Itemized Deduction vs. Standard Deduction
After all information was input, the program suggested Itemized Deduction was the better option to choose, refunding $30 more. However, the system would not let me choose the "Itemized Deduction" and kept defaulting to the Standard Deduction. I spent hours trying to figure out why it would not let me toggle to Itemized Deduction since it would give me a greater return. After speaking to a representative and being with her on the phone for over an hour, she asked to call me back. She did (love Latoya!) and had figured it out. In Itemized Deductions, it took into account my total charitable donations. With a Standard Deduction, it will only allow you to take $300 for charitable donations, thus adding to the standard deduction and made it more. Anyway, the program should clarify WHY it kept defaulting to the Standard Deduction even though it kept saying Itemized Deduction was the way to go. A LOT of time spent on this today.
Date published: 2021-02-23
Rated 2 out of 5 by
Hulbiewan from
Just keeps getting more expensive
For the past 10 years I've filed with turbo tax, and it just keeps getting more expensive. I'm going to another service next year. Loyalty should get you discount, but I guess not.
Date published: 2021-02-23
Rated 5 out of 5 by
Bobbie3 from
Turbo Tax is Great
Great Experience, easy to follow step by step. Will use next year.
Date published: 2021-02-23
Rated 5 out of 5 by
daniD83 from
Taxes made easy
I have always dreaded having my taxes done- paying up to $300. Turbo tax makes doing my taxes myself easy while getting me the best return. Gives you the tools to confidently do my taxes.
Date published: 2021-02-23
Rated 5 out of 5 by
Lilo888 from
TurboTax saved my life!
I am so glad to be able to use TurboTax as a tool to file for my tax income every year. Will continue using it until I die! Just wish they don't ever increase the fees anymore!!
Date published: 2021-02-23
Rated 4 out of 5 by
Ash587 from
Helpful
Very helpful through the whole process, answers questions quickly
Date published: 2021-02-23
Rated 4 out of 5 by
CarlsJrMickieD from
Great service
I love this service makes filing so much easier, other than them trying to take extra money to pay them when using my return rather than m paying with card. Highly recommend otherwise!
All TurboTax® Offerings Reviews - Page 1374
Date published: 2021-02-23