TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
ThePI from
Turbo Tax Made a Miserable Task Bearable
While I did not enjoy the outcome (I had to pay taxes), the process was very simple....easy to understand questions and options for explanations of details.
Date published: 2023-04-18
Rated 5 out of 5 by
jimmy appleseed from
turbo tax 2023
Awesome, easy to follow steps and the questions were easy to understand
Date published: 2023-04-18
Rated 5 out of 5 by
Marlatt24 from
Great easy way to knock out your taxes
9 Years so far with no issues!! Will keep using for years to come.
Date published: 2023-04-18
Rated 5 out of 5 by
Mommarose1980 from
Turbo tax is excellent!
So easy to follow! I've been using g Turbo Tax for many years now and I can't find anything to complain about or question. This program is so easy to follow and well written. Highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by
Jbridge45 from
Turbo Tax has been great
AS always it has been great. I hope that they continue to keep up with the great woork.
Date published: 2023-04-18
Rated 5 out of 5 by
Gaius69 from
Solid product
This is our 7th year w/ TT and it worked well as usual. We have some complex items like RSUs, out of state property, brokerage sales, backdoor/mega-backdoor IRA, etc so it usually takes 6-8 hours. I do wish it was simpler to navigate situations like the Backdoor Roth IRA conversion and 401K excess contributions; there seems to be different process/guidance each year; some of it feels conflicting but with some diligence it all gets figured out.
Date published: 2023-04-18
Rated 3 out of 5 by
Sparkyjim from
Turbotax is hit and miss. It is not perfect
I wanted to make a 1099 NEC to reflect money I paid to someone who did webwork for me and Turbotax refused to let me do that. Customer service was equally unhelpful. Using help and the search buttons was a dead end and frustrating. Finally I just had to give up and submit my tax return without it.
Date published: 2023-04-18
Rated 1 out of 5 by
bds95 from
Terrible
This is going to be my last time using Turbo Tax. After the scandal that came out last year, I was more skeptical than ever about using Turbo Tax. I don't feel like the system is user-friendly and Turbo Tax is trying to maximize your return. They also provide hidden costs that are not explained up front.
Date published: 2023-04-18
Rated 5 out of 5 by
N4ser from
Fast and effective
Great experience with Turbo Tax. Fast and effective. Filed taxes in a little over an hour.
Date published: 2023-04-18
Rated 4 out of 5 by
KDS2194 from
Tremendous Help
Grateful for the help. I have had some changes and needed guidance.
All TurboTax® Offerings Reviews - Page 1370
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ThePI from
Turbo Tax Made a Miserable Task Bearable
While I did not enjoy the outcome (I had to pay taxes), the process was very simple....easy to understand questions and options for explanations of details.
Date published: 2023-04-18
Rated 5 out of 5 by
jimmy appleseed from
turbo tax 2023
Awesome, easy to follow steps and the questions were easy to understand
Date published: 2023-04-18
Rated 5 out of 5 by
Marlatt24 from
Great easy way to knock out your taxes
9 Years so far with no issues!! Will keep using for years to come.
Date published: 2023-04-18
Rated 5 out of 5 by
Mommarose1980 from
Turbo tax is excellent!
So easy to follow! I've been using g Turbo Tax for many years now and I can't find anything to complain about or question. This program is so easy to follow and well written. Highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by
Jbridge45 from
Turbo Tax has been great
AS always it has been great. I hope that they continue to keep up with the great woork.
Date published: 2023-04-18
Rated 5 out of 5 by
Gaius69 from
Solid product
This is our 7th year w/ TT and it worked well as usual. We have some complex items like RSUs, out of state property, brokerage sales, backdoor/mega-backdoor IRA, etc so it usually takes 6-8 hours. I do wish it was simpler to navigate situations like the Backdoor Roth IRA conversion and 401K excess contributions; there seems to be different process/guidance each year; some of it feels conflicting but with some diligence it all gets figured out.
Date published: 2023-04-18
Rated 3 out of 5 by
Sparkyjim from
Turbotax is hit and miss. It is not perfect
I wanted to make a 1099 NEC to reflect money I paid to someone who did webwork for me and Turbotax refused to let me do that. Customer service was equally unhelpful. Using help and the search buttons was a dead end and frustrating. Finally I just had to give up and submit my tax return without it.
Date published: 2023-04-18
Rated 1 out of 5 by
bds95 from
Terrible
This is going to be my last time using Turbo Tax. After the scandal that came out last year, I was more skeptical than ever about using Turbo Tax. I don't feel like the system is user-friendly and Turbo Tax is trying to maximize your return. They also provide hidden costs that are not explained up front.
Date published: 2023-04-18
Rated 5 out of 5 by
N4ser from
Fast and effective
Great experience with Turbo Tax. Fast and effective. Filed taxes in a little over an hour.
Date published: 2023-04-18
Rated 4 out of 5 by
KDS2194 from
Tremendous Help
Grateful for the help. I have had some changes and needed guidance.
All TurboTax® Offerings Reviews - Page 1370
Date published: 2023-04-18