TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from OVER ALL GOOD HELP Good simple and easy. Was able to read and understand all the features
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was great! It was easy to navigate through. I didn't need any assistance wait the helpers but if I did I would have contacted them.
Date published: 2021-02-28
Rated 5 out of 5 by from Works well Had no issues with filing our taxes. Will use again in the future
Date published: 2021-02-28
Rated 4 out of 5 by from Great Other than not understanding why I had to pay this year to file it was great.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax is great and frustrating sometimes Turbotax has been very helpful over the years but was very frustrating to use this year, such as, I made a mistake and clicked I live in a school district that taxes and I actually don't. I had to delete my whole state tax return and start over instead of being able to just change it.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is awesome the whole process was easy all the time, very clear
Date published: 2021-02-28
Rated 5 out of 5 by from Simplicity is key Its too simple. Simple makes life great. I love how I don't have to think too much about the filing process.
Date published: 2021-02-28
Rated 5 out of 5 by from GO TURBO Great Experience! The questions were straight forward, I breezed through.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent and Easy! Great prompts to get every penny back! Easy and quick.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great Easy to use and walks you through any mistakes. Takes the stress out of taxes
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1366
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from OVER ALL GOOD HELP Good simple and easy. Was able to read and understand all the features
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was great! It was easy to navigate through. I didn't need any assistance wait the helpers but if I did I would have contacted them.
Date published: 2021-02-28
Rated 5 out of 5 by from Works well Had no issues with filing our taxes. Will use again in the future
Date published: 2021-02-28
Rated 4 out of 5 by from Great Other than not understanding why I had to pay this year to file it was great.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax is great and frustrating sometimes Turbotax has been very helpful over the years but was very frustrating to use this year, such as, I made a mistake and clicked I live in a school district that taxes and I actually don't. I had to delete my whole state tax return and start over instead of being able to just change it.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is awesome the whole process was easy all the time, very clear
Date published: 2021-02-28
Rated 5 out of 5 by from Simplicity is key Its too simple. Simple makes life great. I love how I don't have to think too much about the filing process.
Date published: 2021-02-28
Rated 5 out of 5 by from GO TURBO Great Experience! The questions were straight forward, I breezed through.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent and Easy! Great prompts to get every penny back! Easy and quick.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great Easy to use and walks you through any mistakes. Takes the stress out of taxes
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1366