TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Have been using Turbo Tax for years! I have been using Turbo Tax for years, and it keeps getting better and better! It is a fool proof software where if you have your documents together you will have no problem filing!
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy to use, great walk through, took almost no time to complete
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT AND EASY EASY, HELPFUL AND FAST! THEY HELP WITH ANY QUESTIONS.
Date published: 2023-04-18
Rated 5 out of 5 by from its over The experience was fine. I am thankful taxes is over for another year. Thanks.
Date published: 2023-04-18
Rated 4 out of 5 by from I still had to pay $25 for State return????? Much of it worked well but after selecting to use my FREE STATE eFILE, the program STILL MADE ME PAY $25 TO SEND MY STATE RETURN. NOt pleased with this!!! May look into other alternative options next year. Another area showed my Car Registrations fees and then showed them as ZERO in another area. Needs some more corrections.
Date published: 2023-04-18
Rated 1 out of 5 by from Software kept stopping when entering 1099-DIV info Overpriced and difficult to use, particularly for a simple return. That, combined with the persistent and unnecessary "upsell" attempts made using TT annoying.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Taxi is fantastic! Easy to follow instructions. Import feature saves a lot of time. Explanations are clear and in layman's language.
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT SERVICE Great product, have used it for the past 8 years with success
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbo tax! I love using turbo tax its user interface is easy and has all the info in case you don't understand or know where to find something. The way it connects to your bank, mortgage sites and stock sites to get its info is AMAZING! Overall I managed to get my taxes done quickly and I feel like a real adult doing it myself lol Thank intuit!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is your Online accountant Used turbo tax for over 13 years now and always been pleased with service.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1362
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Have been using Turbo Tax for years! I have been using Turbo Tax for years, and it keeps getting better and better! It is a fool proof software where if you have your documents together you will have no problem filing!
Date published: 2023-04-18
Rated 5 out of 5 by from Great Easy to use, great walk through, took almost no time to complete
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT AND EASY EASY, HELPFUL AND FAST! THEY HELP WITH ANY QUESTIONS.
Date published: 2023-04-18
Rated 5 out of 5 by from its over The experience was fine. I am thankful taxes is over for another year. Thanks.
Date published: 2023-04-18
Rated 4 out of 5 by from I still had to pay $25 for State return????? Much of it worked well but after selecting to use my FREE STATE eFILE, the program STILL MADE ME PAY $25 TO SEND MY STATE RETURN. NOt pleased with this!!! May look into other alternative options next year. Another area showed my Car Registrations fees and then showed them as ZERO in another area. Needs some more corrections.
Date published: 2023-04-18
Rated 1 out of 5 by from Software kept stopping when entering 1099-DIV info Overpriced and difficult to use, particularly for a simple return. That, combined with the persistent and unnecessary "upsell" attempts made using TT annoying.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Taxi is fantastic! Easy to follow instructions. Import feature saves a lot of time. Explanations are clear and in layman's language.
Date published: 2023-04-18
Rated 5 out of 5 by from GREAT SERVICE Great product, have used it for the past 8 years with success
Date published: 2023-04-18
Rated 5 out of 5 by from Love turbo tax! I love using turbo tax its user interface is easy and has all the info in case you don't understand or know where to find something. The way it connects to your bank, mortgage sites and stock sites to get its info is AMAZING! Overall I managed to get my taxes done quickly and I feel like a real adult doing it myself lol Thank intuit!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is your Online accountant Used turbo tax for over 13 years now and always been pleased with service.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1362