TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Seibs8853 from
Have been using Turbo Tax for years!
I have been using Turbo Tax for years, and it keeps getting better and better! It is a fool proof software where if you have your documents together you will have no problem filing!
Date published: 2023-04-18
Rated 5 out of 5 by
Ginsonokey from
Great
Easy to use, great walk through, took almost no time to complete
Date published: 2023-04-18
Rated 5 out of 5 by
ENICOLE23 from
GREAT AND EASY
EASY, HELPFUL AND FAST! THEY HELP WITH ANY QUESTIONS.
Date published: 2023-04-18
Rated 5 out of 5 by
Jack232323 from
its over
The experience was fine. I am thankful taxes is over for another year. Thanks.
Date published: 2023-04-18
Rated 4 out of 5 by
JuckDerr from
I still had to pay $25 for State return?????
Much of it worked well but after selecting to use my FREE STATE eFILE, the program STILL MADE ME PAY $25 TO SEND MY STATE RETURN. NOt pleased with this!!! May look into other alternative options next year. Another area showed my Car Registrations fees and then showed them as ZERO in another area. Needs some more corrections.
Date published: 2023-04-18
Rated 1 out of 5 by
Zach and more Zach from
Software kept stopping when entering 1099-DIV info
Overpriced and difficult to use, particularly for a simple return. That, combined with the persistent and unnecessary "upsell" attempts made using TT annoying.
Date published: 2023-04-18
Rated 5 out of 5 by
Starfire1977 from
Turbo Taxi is fantastic!
Easy to follow instructions. Import feature saves a lot of time. Explanations are clear and in layman's language.
Date published: 2023-04-18
Rated 5 out of 5 by
jake12352 from
GREAT SERVICE
Great product, have used it for the past 8 years with success
Date published: 2023-04-18
Rated 5 out of 5 by
Abisai Salvador from
Love turbo tax!
I love using turbo tax its user interface is easy and has all the info in case you don't understand or know where to find something. The way it connects to your bank, mortgage sites and stock sites to get its info is AMAZING! Overall I managed to get my taxes done quickly and I feel like a real adult doing it myself lol Thank intuit!
Date published: 2023-04-18
Rated 4 out of 5 by
jman117 from
Turbo Tax is your Online accountant
Used turbo tax for over 13 years now and always been pleased with service.
All TurboTax® Offerings Reviews - Page 1362
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Seibs8853 from
Have been using Turbo Tax for years!
I have been using Turbo Tax for years, and it keeps getting better and better! It is a fool proof software where if you have your documents together you will have no problem filing!
Date published: 2023-04-18
Rated 5 out of 5 by
Ginsonokey from
Great
Easy to use, great walk through, took almost no time to complete
Date published: 2023-04-18
Rated 5 out of 5 by
ENICOLE23 from
GREAT AND EASY
EASY, HELPFUL AND FAST! THEY HELP WITH ANY QUESTIONS.
Date published: 2023-04-18
Rated 5 out of 5 by
Jack232323 from
its over
The experience was fine. I am thankful taxes is over for another year. Thanks.
Date published: 2023-04-18
Rated 4 out of 5 by
JuckDerr from
I still had to pay $25 for State return?????
Much of it worked well but after selecting to use my FREE STATE eFILE, the program STILL MADE ME PAY $25 TO SEND MY STATE RETURN. NOt pleased with this!!! May look into other alternative options next year. Another area showed my Car Registrations fees and then showed them as ZERO in another area. Needs some more corrections.
Date published: 2023-04-18
Rated 1 out of 5 by
Zach and more Zach from
Software kept stopping when entering 1099-DIV info
Overpriced and difficult to use, particularly for a simple return. That, combined with the persistent and unnecessary "upsell" attempts made using TT annoying.
Date published: 2023-04-18
Rated 5 out of 5 by
Starfire1977 from
Turbo Taxi is fantastic!
Easy to follow instructions. Import feature saves a lot of time. Explanations are clear and in layman's language.
Date published: 2023-04-18
Rated 5 out of 5 by
jake12352 from
GREAT SERVICE
Great product, have used it for the past 8 years with success
Date published: 2023-04-18
Rated 5 out of 5 by
Abisai Salvador from
Love turbo tax!
I love using turbo tax its user interface is easy and has all the info in case you don't understand or know where to find something. The way it connects to your bank, mortgage sites and stock sites to get its info is AMAZING! Overall I managed to get my taxes done quickly and I feel like a real adult doing it myself lol Thank intuit!
Date published: 2023-04-18
Rated 4 out of 5 by
jman117 from
Turbo Tax is your Online accountant
Used turbo tax for over 13 years now and always been pleased with service.
All TurboTax® Offerings Reviews - Page 1362
Date published: 2023-04-18