TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax fantastic ! TurboTax provides me an easy and intuitive way to file taxes online. With a user-friendly interface and a range of helpful features, TurboTax guides me through each step of the tax filing process, ensuring accuracy and maximizing deductions.
Date published: 2023-04-18
Rated 1 out of 5 by from No way to file 2021 tax return I downloaded 2021 tax software and the 2021 transmission could not be completed.
Date published: 2023-04-18
Rated 4 out of 5 by from Reliable, User Friendly; couple of minor glitches Some 1099 info didn't download correctly from previous year's return, but I entered it manually, and it worked okay. System help was less helpful than in previous years.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax is WONDERFUL!!! I encountered a major problem with my 1099G forms and i needed your services on the final day to file. your online help live assistant was AWESOME, he walked me thru my problems with patience and calmed my frazzled mind, THANK YOU SO MUCH!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great! It took 4 times for me to submit but I kept receiving emails from you saying that I didn’t submit my tax return but I have submitted it at least 3 times since February.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Information was clear enough so that I didn't need any assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax I started using TurboTax in 2019 and never looked back! Absolutely love how easy it is to file.
Date published: 2023-04-18
Rated 1 out of 5 by from worst turbotax experience ever I will be using another tax software next year. The standalone cd software was so much better. The constant attempts to upsell the product are annoying. The software is cumbersome and not as intuitive as the standalone. Just uploading last years return was a multistep chore that should have been just the first question. Even just picking a nickname for this review is a chore!!!
Date published: 2023-04-18
Rated 1 out of 5 by from Scammy Scammy ads for stuff you don’t need. They try to trick you into letting them sell your info
Date published: 2023-04-18
Rated 5 out of 5 by from Best way to do your own taxes and be confident. Complete, concise, quick. And great support. Loved it
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1360
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax fantastic ! TurboTax provides me an easy and intuitive way to file taxes online. With a user-friendly interface and a range of helpful features, TurboTax guides me through each step of the tax filing process, ensuring accuracy and maximizing deductions.
Date published: 2023-04-18
Rated 1 out of 5 by from No way to file 2021 tax return I downloaded 2021 tax software and the 2021 transmission could not be completed.
Date published: 2023-04-18
Rated 4 out of 5 by from Reliable, User Friendly; couple of minor glitches Some 1099 info didn't download correctly from previous year's return, but I entered it manually, and it worked okay. System help was less helpful than in previous years.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax is WONDERFUL!!! I encountered a major problem with my 1099G forms and i needed your services on the final day to file. your online help live assistant was AWESOME, he walked me thru my problems with patience and calmed my frazzled mind, THANK YOU SO MUCH!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great! It took 4 times for me to submit but I kept receiving emails from you saying that I didn’t submit my tax return but I have submitted it at least 3 times since February.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Information was clear enough so that I didn't need any assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax I started using TurboTax in 2019 and never looked back! Absolutely love how easy it is to file.
Date published: 2023-04-18
Rated 1 out of 5 by from worst turbotax experience ever I will be using another tax software next year. The standalone cd software was so much better. The constant attempts to upsell the product are annoying. The software is cumbersome and not as intuitive as the standalone. Just uploading last years return was a multistep chore that should have been just the first question. Even just picking a nickname for this review is a chore!!!
Date published: 2023-04-18
Rated 1 out of 5 by from Scammy Scammy ads for stuff you don’t need. They try to trick you into letting them sell your info
Date published: 2023-04-18
Rated 5 out of 5 by from Best way to do your own taxes and be confident. Complete, concise, quick. And great support. Loved it
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1360