TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Garbage Awful Experience. I feel like it used to be easier.
Date published: 2023-04-18
Rated 5 out of 5 by from Mostly Painless Excellent platform walked me through every step of the process
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the Real Deal! Always very easy to use and make the mundanity of doing the act more palatable.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax certainly seems like a speedy service. I like that Turbo Tax can upload my W2 directly from my employer, along with information from the previous year. It's also helpful there are links that explain terms and conditions.
Date published: 2023-04-18
Rated 5 out of 5 by from Superb Very Fast and easy to use . punctual, better instructions for the user ID.
Date published: 2023-04-18
Rated 5 out of 5 by from Always awesome I have used Turbo Tax for 10+ years and it just gets easier to use! Keep up the good job!!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is helpful Doing my taxes myself online was more expensive than seeing a live person
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was very user friendly Positive experience, user friendly and questions were very helpful in completing the respective sections
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is clutch I was recommended it by a friend and it was pretty good and quick
Date published: 2023-04-18
Rated 2 out of 5 by from $39 Processing fee 4 Using Refund payment is LOW The fact your charging $100 or more for usage of software, then a $39 processing fee to pay using your refund is absolute trash. TurboTax, you can do better. Skip the fee, and raise the total cost of usage for all. Now I have to tell people if they bring up TurboTax " Oh watch out for their ridiculous fees, they'll get you""Read the fine print" Mak
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1358
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Garbage Awful Experience. I feel like it used to be easier.
Date published: 2023-04-18
Rated 5 out of 5 by from Mostly Painless Excellent platform walked me through every step of the process
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the Real Deal! Always very easy to use and make the mundanity of doing the act more palatable.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax certainly seems like a speedy service. I like that Turbo Tax can upload my W2 directly from my employer, along with information from the previous year. It's also helpful there are links that explain terms and conditions.
Date published: 2023-04-18
Rated 5 out of 5 by from Superb Very Fast and easy to use . punctual, better instructions for the user ID.
Date published: 2023-04-18
Rated 5 out of 5 by from Always awesome I have used Turbo Tax for 10+ years and it just gets easier to use! Keep up the good job!!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is helpful Doing my taxes myself online was more expensive than seeing a live person
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was very user friendly Positive experience, user friendly and questions were very helpful in completing the respective sections
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is clutch I was recommended it by a friend and it was pretty good and quick
Date published: 2023-04-18
Rated 2 out of 5 by from $39 Processing fee 4 Using Refund payment is LOW The fact your charging $100 or more for usage of software, then a $39 processing fee to pay using your refund is absolute trash. TurboTax, you can do better. Skip the fee, and raise the total cost of usage for all. Now I have to tell people if they bring up TurboTax " Oh watch out for their ridiculous fees, they'll get you""Read the fine print" Mak
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1358