TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been Using for Years Been using TurboTax for years. I really like that it transfers all my tax data from my investment accounts.
Date published: 2023-04-18
Rated 2 out of 5 by from Room for improvement I usually have very goot experiences with Turbo Tax but this year I had a lot of trouble finding out how to delete a form that was not applicable to my situation. The pathway asked me to verify the same information 7 different times and would just circle back arount to the first question. Please make it clearer on how and where individual tax forms are located.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Tax Service Extremely helpful. Convenient, takes the hassle out of doing your taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Good Experience I enjoyed my experience using TurboTax. Very Convenient and easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Through the years, TurboTax has alway been very user friendly. TurboTax keeps improving on there product, I highly recommend there product to tax preparers.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome! great experience, thank you. very responsive and very helpful
Date published: 2023-04-18
Rated 5 out of 5 by from Made Filing Simple The filing process was very simple to do. It offered step-by-step instructions to make sure that I got the maximum savings possible. I will definitely use TurboTax moving forward!
Date published: 2023-04-18
Rated 1 out of 5 by from THIS SUCKS here's a review for ya. this website doesn't make it easier AT ALL , in fact i wanna pull the rest of what hair i have out.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy To Use! Just follow the instructions and your finished pretty quick.
Date published: 2023-04-18
Rated 5 out of 5 by from Very Reliable and easy to navigate Been using turbo tax for as along as I could remember. Very easy and self explanatory and love the fact that there is on hand advice if needed. Great product I recommend to everyone
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1347
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been Using for Years Been using TurboTax for years. I really like that it transfers all my tax data from my investment accounts.
Date published: 2023-04-18
Rated 2 out of 5 by from Room for improvement I usually have very goot experiences with Turbo Tax but this year I had a lot of trouble finding out how to delete a form that was not applicable to my situation. The pathway asked me to verify the same information 7 different times and would just circle back arount to the first question. Please make it clearer on how and where individual tax forms are located.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Tax Service Extremely helpful. Convenient, takes the hassle out of doing your taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Good Experience I enjoyed my experience using TurboTax. Very Convenient and easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Through the years, TurboTax has alway been very user friendly. TurboTax keeps improving on there product, I highly recommend there product to tax preparers.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome! great experience, thank you. very responsive and very helpful
Date published: 2023-04-18
Rated 5 out of 5 by from Made Filing Simple The filing process was very simple to do. It offered step-by-step instructions to make sure that I got the maximum savings possible. I will definitely use TurboTax moving forward!
Date published: 2023-04-18
Rated 1 out of 5 by from THIS SUCKS here's a review for ya. this website doesn't make it easier AT ALL , in fact i wanna pull the rest of what hair i have out.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy To Use! Just follow the instructions and your finished pretty quick.
Date published: 2023-04-18
Rated 5 out of 5 by from Very Reliable and easy to navigate Been using turbo tax for as along as I could remember. Very easy and self explanatory and love the fact that there is on hand advice if needed. Great product I recommend to everyone
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1347