TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is simple and easy to use This is an easy to use software. However they make huge money by forcing to buy costly premier option for various forms required as part of your state, federal and county returns.
Date published: 2021-02-21
Rated 5 out of 5 by from Every year, always happy! TurboTax makes doing my taxes very straightforward. I tried H&R Block one year and not only did I have to pay more for having someone input our information while we sat there quietly, but I found out afterword I would have gotten a bit more on my refund after putting the numbers through TurboTax. Made me every year tax decision that much easier!
Date published: 2021-02-21
Rated 5 out of 5 by from Best self file preparation possible Just answer the questions, it's that easy. Double checked for accuracy at every step.
Date published: 2021-02-21
Rated 2 out of 5 by from Hit me with extra fees I was supposed to get free filing for federal and tax but midway through told me I need to pay an extra 40 here another 40 there plus taxes and everything else.
Date published: 2021-02-21
Rated 1 out of 5 by from Sucks The only way to get 5 tax returns per computer is to leave it on, leave a tax file open and hope for the best. Otherwise you'll find yourself wasting all the activations allowed on just one or two tax returns.
Date published: 2021-02-21
Rated 2 out of 5 by from Problematic - Worked through it There were some areas that were problematic which almost had me quitting turbo tax. The support function for free is none existent, you have to do a buy up. I'd rather seek another product than do a buy up of support services. In the end I figured it out. Next year it will need to be a different product. Last but not least - you will never see this review because it is not stellar.l
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is great it omly took my friend ten min t turbo tax is great it only took my frievd ten min to fill it out for me
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is so easy! The process of filing my taxes for the very first time could not have gone any easier. It was so simple and straight forward to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Tax Service Super easy! I like how all my information was saved from last year.
Date published: 2021-02-21
Rated 4 out of 5 by from Have used turbotax many years successfully Usually rate it 5 star, had a minor problem this year getting it to load Last Years tax return data. Got it resolved and it worked great!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1344
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is simple and easy to use This is an easy to use software. However they make huge money by forcing to buy costly premier option for various forms required as part of your state, federal and county returns.
Date published: 2021-02-21
Rated 5 out of 5 by from Every year, always happy! TurboTax makes doing my taxes very straightforward. I tried H&R Block one year and not only did I have to pay more for having someone input our information while we sat there quietly, but I found out afterword I would have gotten a bit more on my refund after putting the numbers through TurboTax. Made me every year tax decision that much easier!
Date published: 2021-02-21
Rated 5 out of 5 by from Best self file preparation possible Just answer the questions, it's that easy. Double checked for accuracy at every step.
Date published: 2021-02-21
Rated 2 out of 5 by from Hit me with extra fees I was supposed to get free filing for federal and tax but midway through told me I need to pay an extra 40 here another 40 there plus taxes and everything else.
Date published: 2021-02-21
Rated 1 out of 5 by from Sucks The only way to get 5 tax returns per computer is to leave it on, leave a tax file open and hope for the best. Otherwise you'll find yourself wasting all the activations allowed on just one or two tax returns.
Date published: 2021-02-21
Rated 2 out of 5 by from Problematic - Worked through it There were some areas that were problematic which almost had me quitting turbo tax. The support function for free is none existent, you have to do a buy up. I'd rather seek another product than do a buy up of support services. In the end I figured it out. Next year it will need to be a different product. Last but not least - you will never see this review because it is not stellar.l
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is great it omly took my friend ten min t turbo tax is great it only took my frievd ten min to fill it out for me
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is so easy! The process of filing my taxes for the very first time could not have gone any easier. It was so simple and straight forward to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Tax Service Super easy! I like how all my information was saved from last year.
Date published: 2021-02-21
Rated 4 out of 5 by from Have used turbotax many years successfully Usually rate it 5 star, had a minor problem this year getting it to load Last Years tax return data. Got it resolved and it worked great!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1344