TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax 2022. Less buggy and more direct This year's edition seemed to be much less buggy and requiring less updates than prior versions in my memory. Also seemed to be more aligned for complete data input with less circle backs and verification of "missing" data than prior years. Good Job TurboTax!!!
Date published: 2023-04-18
Rated 1 out of 5 by from Annoyed,been rejected multiple times to repairs.. They were quick to take my money, told me I couldn't get a refund so I could have it done at a walk in tax place.
Date published: 2023-04-18
Rated 5 out of 5 by from understandable and a good steady walk thru it just went smoothly like the walk thru it was all good this year
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes Tax Filing Quick and Easy Overall, TurboTax platform was incredibly easy to navigate, provided additional explanation and/or more in-depth detail PRN on the more challenging content, and the Race Mode helped tremendously to keep me on-task to finish filing my federal and state returns efficiently!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best solution for filing taxes! My wife and I have used TurboTax since inception, prior to marriage, and we are now 28 years married and always spreadign the word of TurboTax and its perfect experience with no mistakes, or expenses.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is excellent I love the Turbo Tax software. My experience was seamless
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax is awesome my experience with turbotax was great easy and fast!
Date published: 2023-04-18
Rated 5 out of 5 by from Gregory C - 2023 Got it done in record time this year. Thanks Turbo Tax!
Date published: 2023-04-18
Rated 5 out of 5 by from Been Using for Years Been using TurboTax for years. I really like that it transfers all my tax data from my investment accounts.
Date published: 2023-04-18
Rated 2 out of 5 by from Room for improvement I usually have very goot experiences with Turbo Tax but this year I had a lot of trouble finding out how to delete a form that was not applicable to my situation. The pathway asked me to verify the same information 7 different times and would just circle back arount to the first question. Please make it clearer on how and where individual tax forms are located.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax 2022. Less buggy and more direct This year's edition seemed to be much less buggy and requiring less updates than prior versions in my memory. Also seemed to be more aligned for complete data input with less circle backs and verification of "missing" data than prior years. Good Job TurboTax!!!
Date published: 2023-04-18
Rated 1 out of 5 by from Annoyed,been rejected multiple times to repairs.. They were quick to take my money, told me I couldn't get a refund so I could have it done at a walk in tax place.
Date published: 2023-04-18
Rated 5 out of 5 by from understandable and a good steady walk thru it just went smoothly like the walk thru it was all good this year
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes Tax Filing Quick and Easy Overall, TurboTax platform was incredibly easy to navigate, provided additional explanation and/or more in-depth detail PRN on the more challenging content, and the Race Mode helped tremendously to keep me on-task to finish filing my federal and state returns efficiently!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best solution for filing taxes! My wife and I have used TurboTax since inception, prior to marriage, and we are now 28 years married and always spreadign the word of TurboTax and its perfect experience with no mistakes, or expenses.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is excellent I love the Turbo Tax software. My experience was seamless
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax is awesome my experience with turbotax was great easy and fast!
Date published: 2023-04-18
Rated 5 out of 5 by from Gregory C - 2023 Got it done in record time this year. Thanks Turbo Tax!
Date published: 2023-04-18
Rated 5 out of 5 by from Been Using for Years Been using TurboTax for years. I really like that it transfers all my tax data from my investment accounts.
Date published: 2023-04-18
Rated 2 out of 5 by from Room for improvement I usually have very goot experiences with Turbo Tax but this year I had a lot of trouble finding out how to delete a form that was not applicable to my situation. The pathway asked me to verify the same information 7 different times and would just circle back arount to the first question. Please make it clearer on how and where individual tax forms are located.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1329