TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is very simple and easy You guys are a life saver, very inexpensive, you explain the this you don't know and you help get a bigger refund
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Seamless First time tax filer, turbotax was so easy to USE!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from too good to be true i still cannot believe it is this easy. why would i pay someone more to do it for me?
Date published: 2023-04-18
Rated 5 out of 5 by from awesome it was very easy to use and I've been using turbo tax for so long.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax was easy but I did have problems on my e The system did a good job helping me work through my papers
Date published: 2023-04-18
Rated 2 out of 5 by from Fees The program is easy enough to complete but I do not like all the extra fees that pop up at the end of your filing. Its unclear in the beginning and the extra fees are annoying. Next year I will mostvlikely try something different
Date published: 2023-04-18
Rated 5 out of 5 by from Joseph was very patient! I had a lot of questions and mixed up a lot of information. Joseph was very patient and went back and forth a few times with each page to ensure I understood it correctly. Thank you!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax was easy but expensive I thought the entire process was easy but I was hoping I could do my taxes on my own and not have to pay their fees
Date published: 2023-04-18
Rated 1 out of 5 by from discounts dont work Turbox tax sent me an email of a 20% coupon and I followed the directions and clicked the link and the discount did not apply. Turbo tax then sent me another email that said it would give me $10 off and I clicked it as well and this time the discount applied but the price was raised from $119 to $129, so with the discount it was the exact same amount. I will not be filing with Turbo tax next year, even though I have used it for years.
Date published: 2023-04-18
Rated 4 out of 5 by from Decent but annoying Product is frustrating because of the number of screens you need to click through. Yes, I want to work on X. Yes, I said I was Y for the whole year. Yes, I know we're going to work on Z, that's why I clicked on it. Yes, I know we're doing Z, why are you telling me again??
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1328
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very simple and easy You guys are a life saver, very inexpensive, you explain the this you don't know and you help get a bigger refund
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Seamless First time tax filer, turbotax was so easy to USE!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from too good to be true i still cannot believe it is this easy. why would i pay someone more to do it for me?
Date published: 2023-04-18
Rated 5 out of 5 by from awesome it was very easy to use and I've been using turbo tax for so long.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax was easy but I did have problems on my e The system did a good job helping me work through my papers
Date published: 2023-04-18
Rated 2 out of 5 by from Fees The program is easy enough to complete but I do not like all the extra fees that pop up at the end of your filing. Its unclear in the beginning and the extra fees are annoying. Next year I will mostvlikely try something different
Date published: 2023-04-18
Rated 5 out of 5 by from Joseph was very patient! I had a lot of questions and mixed up a lot of information. Joseph was very patient and went back and forth a few times with each page to ensure I understood it correctly. Thank you!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax was easy but expensive I thought the entire process was easy but I was hoping I could do my taxes on my own and not have to pay their fees
Date published: 2023-04-18
Rated 1 out of 5 by from discounts dont work Turbox tax sent me an email of a 20% coupon and I followed the directions and clicked the link and the discount did not apply. Turbo tax then sent me another email that said it would give me $10 off and I clicked it as well and this time the discount applied but the price was raised from $119 to $129, so with the discount it was the exact same amount. I will not be filing with Turbo tax next year, even though I have used it for years.
Date published: 2023-04-18
Rated 4 out of 5 by from Decent but annoying Product is frustrating because of the number of screens you need to click through. Yes, I want to work on X. Yes, I said I was Y for the whole year. Yes, I know we're going to work on Z, that's why I clicked on it. Yes, I know we're doing Z, why are you telling me again??
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1328