TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from I was not Impressed I feel there were too many times I had to enter the same information.. There were times the same information ended up being reloaded, more than three times I was in a closed cycle, It looks like you are trying to make a game out of it. I would like you to go back to the nononsense fill in the blank see the progress program you had for so many years.
Date published: 2023-04-18
Rated 1 out of 5 by from It Stinks It sucks that you chucklefucks lobby to make us use this product when the government already has all of this information.
Date published: 2023-04-18
Rated 5 out of 5 by from Expect great things! Good so far, helpful, I know things now I did not know before.
Date published: 2023-04-18
Rated 3 out of 5 by from Great App, issues with discounts applying The app itself is easy to use. My issues were with 3 options I had to do my processing at discounted rates. All options redirect me to the app or site, yet none applied and had no code to manually enter.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Quick and Easy. I had to do my taxes and I went from ADP to turbo tax and took less than an hour. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Good experience. Except in 2021 I got a reject and did not undetsand why. The 2022 year is great so far.
Date published: 2023-04-18
Rated 5 out of 5 by from Something I've been dreading took less than an hou TurboTax helped me do my taxes in under an hour....and it was FREE!
Date published: 2023-04-18
Rated 1 out of 5 by from Intuit Turbo Tax is a leech on society Intuit Turbo Tax is a leech on society. You all should be ashamed.
Date published: 2023-04-18
Rated 3 out of 5 by from As usual reviewing the 1040 form for household employees was problematic this year. I didn't have any household employees, so every time i checked no for a box, it returned me to the review screen and i felt like i was goign in and out of the same form repeatedly and in the glitchiest way possible
Date published: 2023-04-18
Rated 5 out of 5 by from Six years in a row - never fails to be great! We have filed our taxes on our own through TurboTax for the past six years, and I continue to recommend it to people as a one stop shop for all of your tax needs. For us, with straightforward documents, and reoccurring info, it’s the perfect solution to hassle free taxes. I can file my taxes in under an hour with confidence that my personal info is protected and I am getting everything that I need. Can’t recommend it enough!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1327
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I was not Impressed I feel there were too many times I had to enter the same information.. There were times the same information ended up being reloaded, more than three times I was in a closed cycle, It looks like you are trying to make a game out of it. I would like you to go back to the nononsense fill in the blank see the progress program you had for so many years.
Date published: 2023-04-18
Rated 1 out of 5 by from It Stinks It sucks that you chucklefucks lobby to make us use this product when the government already has all of this information.
Date published: 2023-04-18
Rated 5 out of 5 by from Expect great things! Good so far, helpful, I know things now I did not know before.
Date published: 2023-04-18
Rated 3 out of 5 by from Great App, issues with discounts applying The app itself is easy to use. My issues were with 3 options I had to do my processing at discounted rates. All options redirect me to the app or site, yet none applied and had no code to manually enter.
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy Quick and Easy. I had to do my taxes and I went from ADP to turbo tax and took less than an hour. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Good experience. Except in 2021 I got a reject and did not undetsand why. The 2022 year is great so far.
Date published: 2023-04-18
Rated 5 out of 5 by from Something I've been dreading took less than an hou TurboTax helped me do my taxes in under an hour....and it was FREE!
Date published: 2023-04-18
Rated 1 out of 5 by from Intuit Turbo Tax is a leech on society Intuit Turbo Tax is a leech on society. You all should be ashamed.
Date published: 2023-04-18
Rated 3 out of 5 by from As usual reviewing the 1040 form for household employees was problematic this year. I didn't have any household employees, so every time i checked no for a box, it returned me to the review screen and i felt like i was goign in and out of the same form repeatedly and in the glitchiest way possible
Date published: 2023-04-18
Rated 5 out of 5 by from Six years in a row - never fails to be great! We have filed our taxes on our own through TurboTax for the past six years, and I continue to recommend it to people as a one stop shop for all of your tax needs. For us, with straightforward documents, and reoccurring info, it’s the perfect solution to hassle free taxes. I can file my taxes in under an hour with confidence that my personal info is protected and I am getting everything that I need. Can’t recommend it enough!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1327