TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Awesome Experience This is my 8th year filing and I always have the best experience. The notes are so informative and make me feel comfortable filing electronically with TurboTax!
Date published: 2021-03-02
Rated 4 out of 5 by from Good but certainly not free! Turbo Tax is a great tool and if it's wrong it's on you...but they back you up if you pay the price!
Date published: 2021-03-02
Rated 5 out of 5 by from I love Turbo Tax The ease of doing taxes on this site continues to get better each year. The ability to ask questions 24/7 is a great feature and having live CPA is amazing. Great tax tool.
Date published: 2021-03-02
Rated 5 out of 5 by from getting easier alot better than past years faster and more up to date
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax..... EXCELLENT TOOL Smooth and easy to use. I should have used before..... Good way to save money and do my own return.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax expert Quan was awesome. I had a great experience and will do it again. Thanks again for your help.
Date published: 2021-03-02
Rated 4 out of 5 by from Helpful and User Friendly- Also kinda expensive I found the experts and the tips to be extremely helpful and the website itself was very user friendly. The only downside is the expense- However, I'd say it was worth it to ensure my taxes were filed correctly.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax gets easier each year! Thank you for making this a pleasant experience and also very quick.
Date published: 2021-03-02
Rated 5 out of 5 by from THANK YOU as always, simple and helpful tax preparation that reviews everything i need. No point in going through the hassle of scheduling an appointment and having to take my personal documents into an office
Date published: 2021-03-02
Rated 3 out of 5 by from Was charged for something extra In my opinion, the Premium service is overpriced, I was charged $95 for a negative $13 stock market adventure, a little unfair. Otherwise no problem
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1309
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Experience This is my 8th year filing and I always have the best experience. The notes are so informative and make me feel comfortable filing electronically with TurboTax!
Date published: 2021-03-02
Rated 4 out of 5 by from Good but certainly not free! Turbo Tax is a great tool and if it's wrong it's on you...but they back you up if you pay the price!
Date published: 2021-03-02
Rated 5 out of 5 by from I love Turbo Tax The ease of doing taxes on this site continues to get better each year. The ability to ask questions 24/7 is a great feature and having live CPA is amazing. Great tax tool.
Date published: 2021-03-02
Rated 5 out of 5 by from getting easier alot better than past years faster and more up to date
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax..... EXCELLENT TOOL Smooth and easy to use. I should have used before..... Good way to save money and do my own return.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax expert Quan was awesome. I had a great experience and will do it again. Thanks again for your help.
Date published: 2021-03-02
Rated 4 out of 5 by from Helpful and User Friendly- Also kinda expensive I found the experts and the tips to be extremely helpful and the website itself was very user friendly. The only downside is the expense- However, I'd say it was worth it to ensure my taxes were filed correctly.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the Best! Turbo Tax gets easier each year! Thank you for making this a pleasant experience and also very quick.
Date published: 2021-03-02
Rated 5 out of 5 by from THANK YOU as always, simple and helpful tax preparation that reviews everything i need. No point in going through the hassle of scheduling an appointment and having to take my personal documents into an office
Date published: 2021-03-02
Rated 3 out of 5 by from Was charged for something extra In my opinion, the Premium service is overpriced, I was charged $95 for a negative $13 stock market adventure, a little unfair. Otherwise no problem
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1309