TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
glory17 from
Turbo is awesome!
Nice and easy to use! Answer questions if you have any right away!
Date published: 2023-04-18
Rated 4 out of 5 by
mkrishna from
TurboTax is quite good for non-tax expert to use.
You don't need to be a tax expert to use TurboTax.
Date published: 2023-04-18
Rated 2 out of 5 by
TIP 2 from
they charge you extra things at every turn
it's a standard tax program it works but they charge you big money for extra states and e filing.by the time I'm done my total cost is about $245. it's a RIPOFF
Date published: 2023-04-18
Rated 5 out of 5 by
Rookie2000 from
Turbo Tax is awesome
For the most part it was pretty cookie cutter and didn't have any difficulties
Date published: 2023-04-18
Rated 5 out of 5 by
321mckruf from
Easy!
Very easy to navigate! Let's you know what should be reviewed and looked over a second time.
Date published: 2023-04-18
Rated 5 out of 5 by
cts2009 from
turbotax ease
easy to use answer all your questions clearly help you get most money back
Date published: 2023-04-18
Rated 2 out of 5 by
justpickanicknameforme from
You really dropped the ball this year.
I pay for quickbooks selfemployed, and I don't remember having to pay for my federal taxes because it was covered in my subscription. This year I got a whopping $10 discount and had to pay $119, and my state was $59, which I honestly might have had to pay in the past, but I don't remember it. Also, I had to fill out employer information on the state return which doesn't make any sense to me because I'm selfemployed, and the empty lines on that page made me wonder if my expenses carried over since I didn't see them listed anywhere. This was the first time I've used this service and walked away feeling confused and irritated.
Date published: 2023-04-18
Rated 5 out of 5 by
LMC70 from
Ease of use
I have been using Turbo tax for several years. It is so easy.
Date published: 2023-04-18
Rated 5 out of 5 by
Saucha from
Super Easy, almost fun. Thank you
Got through a more complicated file with ease, thanks for that
Date published: 2023-04-18
Rated 4 out of 5 by
MEGFonohema from
Turbo Tax is the best for doing your own taxes
My Turbo Tax expert came on live screen with me and she helped me right away get more for my return i appreciate it and i am glad she was able to help.
All TurboTax® Offerings Reviews - Page 1307
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
glory17 from
Turbo is awesome!
Nice and easy to use! Answer questions if you have any right away!
Date published: 2023-04-18
Rated 4 out of 5 by
mkrishna from
TurboTax is quite good for non-tax expert to use.
You don't need to be a tax expert to use TurboTax.
Date published: 2023-04-18
Rated 2 out of 5 by
TIP 2 from
they charge you extra things at every turn
it's a standard tax program it works but they charge you big money for extra states and e filing.by the time I'm done my total cost is about $245. it's a RIPOFF
Date published: 2023-04-18
Rated 5 out of 5 by
Rookie2000 from
Turbo Tax is awesome
For the most part it was pretty cookie cutter and didn't have any difficulties
Date published: 2023-04-18
Rated 5 out of 5 by
321mckruf from
Easy!
Very easy to navigate! Let's you know what should be reviewed and looked over a second time.
Date published: 2023-04-18
Rated 5 out of 5 by
cts2009 from
turbotax ease
easy to use answer all your questions clearly help you get most money back
Date published: 2023-04-18
Rated 2 out of 5 by
justpickanicknameforme from
You really dropped the ball this year.
I pay for quickbooks selfemployed, and I don't remember having to pay for my federal taxes because it was covered in my subscription. This year I got a whopping $10 discount and had to pay $119, and my state was $59, which I honestly might have had to pay in the past, but I don't remember it. Also, I had to fill out employer information on the state return which doesn't make any sense to me because I'm selfemployed, and the empty lines on that page made me wonder if my expenses carried over since I didn't see them listed anywhere. This was the first time I've used this service and walked away feeling confused and irritated.
Date published: 2023-04-18
Rated 5 out of 5 by
LMC70 from
Ease of use
I have been using Turbo tax for several years. It is so easy.
Date published: 2023-04-18
Rated 5 out of 5 by
Saucha from
Super Easy, almost fun. Thank you
Got through a more complicated file with ease, thanks for that
Date published: 2023-04-18
Rated 4 out of 5 by
MEGFonohema from
Turbo Tax is the best for doing your own taxes
My Turbo Tax expert came on live screen with me and she helped me right away get more for my return i appreciate it and i am glad she was able to help.
All TurboTax® Offerings Reviews - Page 1307
Date published: 2023-04-18