TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Underwhelming Find a cheaper alternative. Not worth the price. I was able to get more money by filing on my own. You are trading ease of use for maximum returns. So if you are lazy and don't care about max returns this is for you.
Date published: 2021-02-25
Rated 5 out of 5 by from Wonderful I was very impressed with Melissa she is awesome. And I will always use turbo tax
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO IS FANTASTIC I THANK TURBO TAX IT IS VERY WELL LAID OUT AND HAS HELPED ME
Date published: 2021-02-25
Rated 5 out of 5 by from Second year using TurboTax Always a great experience. Enjoy having the professional staff available.
Date published: 2021-02-25
Rated 4 out of 5 by from Good tool I have been with turbo tax for 8 years and have had no trouble.
Date published: 2021-02-25
Rated 5 out of 5 by from very easy to use and quick was able to complete on my lunch break and very user friendly
Date published: 2021-02-25
Rated 4 out of 5 by from I would Recommend TurboTax I've been using TurboTax for over 22 years. It has always been easy to use and very through in making sure my taxes are done right. The reason for my "Good" rating instead of excellent is Intuit keeps changing the packages making me pay a higher price for their product. I used to use Turbo Tax Deluxe, now I have to use TurboTax Premier.
Date published: 2021-02-25
Rated 5 out of 5 by from Super Easy The process was really easy and streamlined. I'll definitely be back next year!
Date published: 2021-02-25
Rated 4 out of 5 by from turbo tax was good it easier to use and helps and explains when you have a question
Date published: 2021-02-25
Rated 5 out of 5 by from Always a great service I always file using Turbo Tax. It's been 7 years using this service and it's always a great smooth process. Makes filing my taxes stress free having their support!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1307
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Underwhelming Find a cheaper alternative. Not worth the price. I was able to get more money by filing on my own. You are trading ease of use for maximum returns. So if you are lazy and don't care about max returns this is for you.
Date published: 2021-02-25
Rated 5 out of 5 by from Wonderful I was very impressed with Melissa she is awesome. And I will always use turbo tax
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO IS FANTASTIC I THANK TURBO TAX IT IS VERY WELL LAID OUT AND HAS HELPED ME
Date published: 2021-02-25
Rated 5 out of 5 by from Second year using TurboTax Always a great experience. Enjoy having the professional staff available.
Date published: 2021-02-25
Rated 4 out of 5 by from Good tool I have been with turbo tax for 8 years and have had no trouble.
Date published: 2021-02-25
Rated 5 out of 5 by from very easy to use and quick was able to complete on my lunch break and very user friendly
Date published: 2021-02-25
Rated 4 out of 5 by from I would Recommend TurboTax I've been using TurboTax for over 22 years. It has always been easy to use and very through in making sure my taxes are done right. The reason for my "Good" rating instead of excellent is Intuit keeps changing the packages making me pay a higher price for their product. I used to use Turbo Tax Deluxe, now I have to use TurboTax Premier.
Date published: 2021-02-25
Rated 5 out of 5 by from Super Easy The process was really easy and streamlined. I'll definitely be back next year!
Date published: 2021-02-25
Rated 4 out of 5 by from turbo tax was good it easier to use and helps and explains when you have a question
Date published: 2021-02-25
Rated 5 out of 5 by from Always a great service I always file using Turbo Tax. It's been 7 years using this service and it's always a great smooth process. Makes filing my taxes stress free having their support!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1307