TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo is awesome! Nice and easy to use! Answer questions if you have any right away!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is quite good for non-tax expert to use. You don't need to be a tax expert to use TurboTax.
Date published: 2023-04-18
Rated 2 out of 5 by from they charge you extra things at every turn it's a standard tax program it works but they charge you big money for extra states and e filing.by the time I'm done my total cost is about $245. it's a RIPOFF
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome For the most part it was pretty cookie cutter and didn't have any difficulties
Date published: 2023-04-18
Rated 5 out of 5 by from Easy! Very easy to navigate! Let's you know what should be reviewed and looked over a second time.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax ease easy to use answer all your questions clearly help you get most money back
Date published: 2023-04-18
Rated 2 out of 5 by from You really dropped the ball this year. I pay for quickbooks selfemployed, and I don't remember having to pay for my federal taxes because it was covered in my subscription. This year I got a whopping $10 discount and had to pay $119, and my state was $59, which I honestly might have had to pay in the past, but I don't remember it. Also, I had to fill out employer information on the state return which doesn't make any sense to me because I'm selfemployed, and the empty lines on that page made me wonder if my expenses carried over since I didn't see them listed anywhere. This was the first time I've used this service and walked away feeling confused and irritated.
Date published: 2023-04-18
Rated 5 out of 5 by from Ease of use I have been using Turbo tax for several years. It is so easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy, almost fun. Thank you Got through a more complicated file with ease, thanks for that
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is the best for doing your own taxes My Turbo Tax expert came on live screen with me and she helped me right away get more for my return i appreciate it and i am glad she was able to help.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1307
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is awesome! Nice and easy to use! Answer questions if you have any right away!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is quite good for non-tax expert to use. You don't need to be a tax expert to use TurboTax.
Date published: 2023-04-18
Rated 2 out of 5 by from they charge you extra things at every turn it's a standard tax program it works but they charge you big money for extra states and e filing.by the time I'm done my total cost is about $245. it's a RIPOFF
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome For the most part it was pretty cookie cutter and didn't have any difficulties
Date published: 2023-04-18
Rated 5 out of 5 by from Easy! Very easy to navigate! Let's you know what should be reviewed and looked over a second time.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax ease easy to use answer all your questions clearly help you get most money back
Date published: 2023-04-18
Rated 2 out of 5 by from You really dropped the ball this year. I pay for quickbooks selfemployed, and I don't remember having to pay for my federal taxes because it was covered in my subscription. This year I got a whopping $10 discount and had to pay $119, and my state was $59, which I honestly might have had to pay in the past, but I don't remember it. Also, I had to fill out employer information on the state return which doesn't make any sense to me because I'm selfemployed, and the empty lines on that page made me wonder if my expenses carried over since I didn't see them listed anywhere. This was the first time I've used this service and walked away feeling confused and irritated.
Date published: 2023-04-18
Rated 5 out of 5 by from Ease of use I have been using Turbo tax for several years. It is so easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy, almost fun. Thank you Got through a more complicated file with ease, thanks for that
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is the best for doing your own taxes My Turbo Tax expert came on live screen with me and she helped me right away get more for my return i appreciate it and i am glad she was able to help.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1307