TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy!!! Quick and easy tax filing!!! If you have questions the answers are at your fingertips. Highly recommend!!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax It is a good product that helps you with your tax return, the only thing is it says file your taxes for free but the system makes you pay the minimum of $59.00 plus tax to use the system. So it is not free. please fix that
Date published: 2023-04-18
Rated 5 out of 5 by from Well pleased!! I have successfully used turbo tax to file my taxes online for the past 8 years. I love the ease of use and how you can connect with technical support very easy with any questions you may have.
Date published: 2023-04-18
Rated 5 out of 5 by from Great tool It was extremely user friendly to use this app I will always use it
Date published: 2023-04-18
Rated 5 out of 5 by from Cost Effective It was easy to follow and I could always come back and pick up where I left off.
Date published: 2023-04-18
Rated 1 out of 5 by from vultures no thanks 12345678901234567890123456789012345678901
Date published: 2023-04-18
Rated 5 out of 5 by from Great Help TY This was seamless. Would recommend for anyone who is filing a business with personal.
Date published: 2023-04-18
Rated 5 out of 5 by from Get's better every year! Completed my 3rd year of Turbo tax. This year was the best. Whenever there was something I did not understand there was a Learn More button with simple explanations and examples to help clarify the information that was needed during the process.
Date published: 2023-04-18
Rated 2 out of 5 by from "Free" Option not actually free. Shocker. The service is makes taxes pretty painless, however the lack of clarity with the pay structure is extremely frustrating and a little shady in my opinion. I choose the free option initially, then proceed to complete both state and federal returns on my own, and then at the end i'm forced to upgrade for $59 because of capital gains. Fine. Then I get to check out and i'm charged $59 for BOTH refunds, so $118 total, when they provided no extra service.
Date published: 2023-04-18
Rated 5 out of 5 by from greatest tax online i ever have used input an error and turbo tax caught it and we fixed it
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1305
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy!!! Quick and easy tax filing!!! If you have questions the answers are at your fingertips. Highly recommend!!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax It is a good product that helps you with your tax return, the only thing is it says file your taxes for free but the system makes you pay the minimum of $59.00 plus tax to use the system. So it is not free. please fix that
Date published: 2023-04-18
Rated 5 out of 5 by from Well pleased!! I have successfully used turbo tax to file my taxes online for the past 8 years. I love the ease of use and how you can connect with technical support very easy with any questions you may have.
Date published: 2023-04-18
Rated 5 out of 5 by from Great tool It was extremely user friendly to use this app I will always use it
Date published: 2023-04-18
Rated 5 out of 5 by from Cost Effective It was easy to follow and I could always come back and pick up where I left off.
Date published: 2023-04-18
Rated 1 out of 5 by from vultures no thanks 12345678901234567890123456789012345678901
Date published: 2023-04-18
Rated 5 out of 5 by from Great Help TY This was seamless. Would recommend for anyone who is filing a business with personal.
Date published: 2023-04-18
Rated 5 out of 5 by from Get's better every year! Completed my 3rd year of Turbo tax. This year was the best. Whenever there was something I did not understand there was a Learn More button with simple explanations and examples to help clarify the information that was needed during the process.
Date published: 2023-04-18
Rated 2 out of 5 by from "Free" Option not actually free. Shocker. The service is makes taxes pretty painless, however the lack of clarity with the pay structure is extremely frustrating and a little shady in my opinion. I choose the free option initially, then proceed to complete both state and federal returns on my own, and then at the end i'm forced to upgrade for $59 because of capital gains. Fine. Then I get to check out and i'm charged $59 for BOTH refunds, so $118 total, when they provided no extra service.
Date published: 2023-04-18
Rated 5 out of 5 by from greatest tax online i ever have used input an error and turbo tax caught it and we fixed it
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1305