TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Sullivan2013 from
Very easy
I use Turbo Tax every year. It's the only way to go.
Date published: 2021-02-22
Rated 5 out of 5 by
CLT1967 from
good service
The program was easy to use to gey my taxes done quick.
Date published: 2021-02-22
Rated 5 out of 5 by
ANANTHV from
Turbo tax is awasome
I have used other online software all these years. I was recommended to use Turbotax. Its easy to use and it definitely gets you more returns compared to the other online softwares.
Date published: 2021-02-22
Rated 5 out of 5 by
ChelsieO from
I love Turbo Tax!
The experience is always a great one- I am never apprehensive about doing my taxes- and it's been 8 years with them
Date published: 2021-02-22
Rated 4 out of 5 by
cootiebgg from
Happy to have TurboTax help.
I found TurboTax very easy to use, but a little confusing when asked to review forms. For example, it knew that we declared no employees on our Federal return, yet it asked about a New Employment Credit for the California return. I would have appreciated a little more explaination of this and the information it was asking for.
Date published: 2021-02-22
Rated 5 out of 5 by
BCW95 from
TurboTax is Awesome
My wife and I have multiple W-2s and 1099's as well as a new baby to file on our taxes this year. TX made it very transparent what was needed. Thanks
Date published: 2021-02-22
Rated 5 out of 5 by
null from
Fast and easy if u upgrade it magically gets fixed
Have 3rd year using the service satisfied so far my only problem is when criminals are rejecting your taxes cause they stole ur I formation and filed under your identity.
Date published: 2021-02-22
Rated 4 out of 5 by
ORgman from
Good, fairly easy with only a few glitches
Most was great: fast clear instructions a most support was helpful. The fact that some information from my 2019 return that was needed on my 2020 return was not immediately known or available while doing my 2020 return, was pretty annoying especially since I've used Turbo Tax for like 8 years now. Why doesn't that stuff just auto populate, sheesh. Also, there was a section about standard donation that was unclear and I had to redo it like six times. Please fix that. Finally, it rejected my state return due to a TurboTax software glitch. That also needs to be fixed before there is a problem, not after - good thing I do my taxes ahead of time.
Date published: 2021-02-22
Rated 5 out of 5 by
IDU10PRINT from
USER FRIENDLY
DID NOT NEED A LIVE CHAT, THIS TIME. I CAN ALWAYS GO BACK AND REVIEW OR ADD INFO.
Date published: 2021-02-22
Rated 5 out of 5 by
Bobby 33 from
Turbo is wonderful. Such a great program and easy
Repeat customer. I can't see using any other method.
All TurboTax® Offerings Reviews - Page 1291
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Sullivan2013 from
Very easy
I use Turbo Tax every year. It's the only way to go.
Date published: 2021-02-22
Rated 5 out of 5 by
CLT1967 from
good service
The program was easy to use to gey my taxes done quick.
Date published: 2021-02-22
Rated 5 out of 5 by
ANANTHV from
Turbo tax is awasome
I have used other online software all these years. I was recommended to use Turbotax. Its easy to use and it definitely gets you more returns compared to the other online softwares.
Date published: 2021-02-22
Rated 5 out of 5 by
ChelsieO from
I love Turbo Tax!
The experience is always a great one- I am never apprehensive about doing my taxes- and it's been 8 years with them
Date published: 2021-02-22
Rated 4 out of 5 by
cootiebgg from
Happy to have TurboTax help.
I found TurboTax very easy to use, but a little confusing when asked to review forms. For example, it knew that we declared no employees on our Federal return, yet it asked about a New Employment Credit for the California return. I would have appreciated a little more explaination of this and the information it was asking for.
Date published: 2021-02-22
Rated 5 out of 5 by
BCW95 from
TurboTax is Awesome
My wife and I have multiple W-2s and 1099's as well as a new baby to file on our taxes this year. TX made it very transparent what was needed. Thanks
Date published: 2021-02-22
Rated 5 out of 5 by
null from
Fast and easy if u upgrade it magically gets fixed
Have 3rd year using the service satisfied so far my only problem is when criminals are rejecting your taxes cause they stole ur I formation and filed under your identity.
Date published: 2021-02-22
Rated 4 out of 5 by
ORgman from
Good, fairly easy with only a few glitches
Most was great: fast clear instructions a most support was helpful. The fact that some information from my 2019 return that was needed on my 2020 return was not immediately known or available while doing my 2020 return, was pretty annoying especially since I've used Turbo Tax for like 8 years now. Why doesn't that stuff just auto populate, sheesh. Also, there was a section about standard donation that was unclear and I had to redo it like six times. Please fix that. Finally, it rejected my state return due to a TurboTax software glitch. That also needs to be fixed before there is a problem, not after - good thing I do my taxes ahead of time.
Date published: 2021-02-22
Rated 5 out of 5 by
IDU10PRINT from
USER FRIENDLY
DID NOT NEED A LIVE CHAT, THIS TIME. I CAN ALWAYS GO BACK AND REVIEW OR ADD INFO.
Date published: 2021-02-22
Rated 5 out of 5 by
Bobby 33 from
Turbo is wonderful. Such a great program and easy
Repeat customer. I can't see using any other method.
All TurboTax® Offerings Reviews - Page 1291
Date published: 2021-02-22