TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy to use Live chat available. Easy to use. Fast and reliable.
Date published: 2021-02-22
Rated 5 out of 5 by from tax filing it took awhile but turbo helped me through. thank you
Date published: 2021-02-22
Rated 5 out of 5 by from Brilliant It's a welcome and brilliant innovation. Thank you TURBOTAX
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing and swift! Using Turbo Tax has been the utmost easy solution to do your taxes they provide so many questions but with an easy way to help guide you through the process. Thank you so much Turbo Tax!
Date published: 2021-02-22
Rated 4 out of 5 by from One big problem Was not clear what to do when the IRS did not send an IP PIN. Submitted return 3 times before calling the Turbo Tax help line and even then instructions were not clear on where to enter the PIN IP once getting it from the IRS. Otherwise, program was easy to use.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Easy to use. Help was always available so thankful for the online personnel.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use and makes me feel secure Turbo Tax makes me feel secure in knowing that all my bases are covered. They know the questions to ask! Very pleased with the service.
Date published: 2021-02-22
Rated 4 out of 5 by from TX Home and Buisness Using it for many years probably a decade +.Like it keeps all previous tax data. Has problems with easy fill out. you need to go to actual forms to make sure the right columns were included and where they are suppose to be. Especially tax items like IRA and stock distributions
Date published: 2021-02-22
Rated 5 out of 5 by from super easy It was excellent. Super fast and convenient, would recommend
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Fast and Reassuring Turbo Tax made it easy for me to walk thru my tax return and get the most back out of what I had paid in last year. Having a mortgage and interest and over the top medical issues made me worry that it would be confusing and hard to get thru the taxes this year but Turbo tax made it easy to do. Thanks
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1286
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use Live chat available. Easy to use. Fast and reliable.
Date published: 2021-02-22
Rated 5 out of 5 by from tax filing it took awhile but turbo helped me through. thank you
Date published: 2021-02-22
Rated 5 out of 5 by from Brilliant It's a welcome and brilliant innovation. Thank you TURBOTAX
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing and swift! Using Turbo Tax has been the utmost easy solution to do your taxes they provide so many questions but with an easy way to help guide you through the process. Thank you so much Turbo Tax!
Date published: 2021-02-22
Rated 4 out of 5 by from One big problem Was not clear what to do when the IRS did not send an IP PIN. Submitted return 3 times before calling the Turbo Tax help line and even then instructions were not clear on where to enter the PIN IP once getting it from the IRS. Otherwise, program was easy to use.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Easy to use. Help was always available so thankful for the online personnel.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use and makes me feel secure Turbo Tax makes me feel secure in knowing that all my bases are covered. They know the questions to ask! Very pleased with the service.
Date published: 2021-02-22
Rated 4 out of 5 by from TX Home and Buisness Using it for many years probably a decade +.Like it keeps all previous tax data. Has problems with easy fill out. you need to go to actual forms to make sure the right columns were included and where they are suppose to be. Especially tax items like IRA and stock distributions
Date published: 2021-02-22
Rated 5 out of 5 by from super easy It was excellent. Super fast and convenient, would recommend
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Fast and Reassuring Turbo Tax made it easy for me to walk thru my tax return and get the most back out of what I had paid in last year. Having a mortgage and interest and over the top medical issues made me worry that it would be confusing and hard to get thru the taxes this year but Turbo tax made it easy to do. Thanks
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1286