TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from It was easy and good to use Everything was easy n understanding to use . I been using for 8 years now
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax 2022 Rev Could not navigate as easily as in prior versions. Also could not find a way to delete some income docs I inadvertently added. Mostly the help boxes were pretty good
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rules!!!!! I think TurboTax is great. With all the help and assistance doing your taxes it really simplifies doing your taxes with the IRS this is a godsend thank you TurboTax you guys are the best!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy This is my second year doing this I will use next year
Date published: 2023-04-18
Rated 4 out of 5 by from It's great and easy to understand and use Eazy to use and understand I recommend trying it out it is surprisingly user friendly
Date published: 2023-04-18
Rated 4 out of 5 by from Absolutely great I have used Turbo Tax for several years, and each time I am pleased with the ease inwhich I am able to navigate the system. I like the improvements.
Date published: 2023-04-18
Rated 5 out of 5 by from easy and confident quick, even with having to fetch receipts for my wife's part-time business
Date published: 2023-04-18
Rated 4 out of 5 by from very good program and software very good software I have used this software for more than five years
Date published: 2023-04-18
Rated 5 out of 5 by from i love turbotax amazing. easy to use, help information when i dont know what something means, effective website im grateful for.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbotax needs to fix a couple of things First, there are a lot of ads to buy things or opt in without much detail until you press it. and i accidentally signed thinking something is required when in fact it was to sign to share tax info. Next and most important when it does smart check and you have to enter data in a box, how do we know which box it is being entered to? There is also no way to edit some of these boxes outside of the smart check. And everything is smooshed and inconveniently places when using the smart check. please fix it asap!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1276
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was easy and good to use Everything was easy n understanding to use . I been using for 8 years now
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax 2022 Rev Could not navigate as easily as in prior versions. Also could not find a way to delete some income docs I inadvertently added. Mostly the help boxes were pretty good
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rules!!!!! I think TurboTax is great. With all the help and assistance doing your taxes it really simplifies doing your taxes with the IRS this is a godsend thank you TurboTax you guys are the best!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy This is my second year doing this I will use next year
Date published: 2023-04-18
Rated 4 out of 5 by from It's great and easy to understand and use Eazy to use and understand I recommend trying it out it is surprisingly user friendly
Date published: 2023-04-18
Rated 4 out of 5 by from Absolutely great I have used Turbo Tax for several years, and each time I am pleased with the ease inwhich I am able to navigate the system. I like the improvements.
Date published: 2023-04-18
Rated 5 out of 5 by from easy and confident quick, even with having to fetch receipts for my wife's part-time business
Date published: 2023-04-18
Rated 4 out of 5 by from very good program and software very good software I have used this software for more than five years
Date published: 2023-04-18
Rated 5 out of 5 by from i love turbotax amazing. easy to use, help information when i dont know what something means, effective website im grateful for.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbotax needs to fix a couple of things First, there are a lot of ads to buy things or opt in without much detail until you press it. and i accidentally signed thinking something is required when in fact it was to sign to share tax info. Next and most important when it does smart check and you have to enter data in a box, how do we know which box it is being entered to? There is also no way to edit some of these boxes outside of the smart check. And everything is smooshed and inconveniently places when using the smart check. please fix it asap!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1276