TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy to use software that instills confidence I enjoy knowing the software tool has all the deductions built and and guides me through step by step with easy to answer questions, like talking to a real person.
Date published: 2021-02-22
Rated 5 out of 5 by from WOW Always easy to use. I've used this product for 15 years.
Date published: 2021-02-22
Rated 5 out of 5 by from It is so easy Turbotax is so user friendly. I thought that it was so easy to use.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Great Price Very Easy and Helpful.I will use next year. I will recommend to family and friends
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is an amazing way to file your taxes Everything was smooth with filing my taxes. I highly recommend using turbotax to file your taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS EASY I have been using TT for many years and I haven't had any problems with the application, filing or with the IRS. This year I had questions because the tax changes and I scheduled a call and I received a very helpful and professional assistance from an expert. He answered all my questions and I filed my return the same day.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great Turbo tax is a good tool to fileing my taxes i use to do it by mail the old way.
Date published: 2021-02-22
Rated 5 out of 5 by from I use turbotax every year! Turbotax is so easy to use, I recommend it to all of my friends! Guides you through everything and if something seems wrong they'll let you know so you can go back and fix it!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Very easy to use! User friendly! I was able to do my own taxes with no help!
Date published: 2021-02-22
Rated 3 out of 5 by from Efile for states sucks! I've been using Turbo Tax for 10+ years, and this year went along about like every other year. But when it came for e-filing I couldn't get into my account that I had already used for 10+ years. I tried to sign in using the password that I KNOW I used last year (yes I had it save on a piece of paper on a secure location). and then hen I tried to change it... The system responded with "Oops! We hit a snag" MULTIPLE TIMES! I finally wound up creating a new account and e-filed my returns (I hope!) but this is not the first time (or even the sixth time) I've had trouble signing in to e-file. Seems like the same old story every year. Obviously I like Turbo Tax to keep coming back, but this very well may be the last. They have a lot of competitors and maybe its time to try another.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1275
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use software that instills confidence I enjoy knowing the software tool has all the deductions built and and guides me through step by step with easy to answer questions, like talking to a real person.
Date published: 2021-02-22
Rated 5 out of 5 by from WOW Always easy to use. I've used this product for 15 years.
Date published: 2021-02-22
Rated 5 out of 5 by from It is so easy Turbotax is so user friendly. I thought that it was so easy to use.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Great Price Very Easy and Helpful.I will use next year. I will recommend to family and friends
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is an amazing way to file your taxes Everything was smooth with filing my taxes. I highly recommend using turbotax to file your taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS EASY I have been using TT for many years and I haven't had any problems with the application, filing or with the IRS. This year I had questions because the tax changes and I scheduled a call and I received a very helpful and professional assistance from an expert. He answered all my questions and I filed my return the same day.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great Turbo tax is a good tool to fileing my taxes i use to do it by mail the old way.
Date published: 2021-02-22
Rated 5 out of 5 by from I use turbotax every year! Turbotax is so easy to use, I recommend it to all of my friends! Guides you through everything and if something seems wrong they'll let you know so you can go back and fix it!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Very easy to use! User friendly! I was able to do my own taxes with no help!
Date published: 2021-02-22
Rated 3 out of 5 by from Efile for states sucks! I've been using Turbo Tax for 10+ years, and this year went along about like every other year. But when it came for e-filing I couldn't get into my account that I had already used for 10+ years. I tried to sign in using the password that I KNOW I used last year (yes I had it save on a piece of paper on a secure location). and then hen I tried to change it... The system responded with "Oops! We hit a snag" MULTIPLE TIMES! I finally wound up creating a new account and e-filed my returns (I hope!) but this is not the first time (or even the sixth time) I've had trouble signing in to e-file. Seems like the same old story every year. Obviously I like Turbo Tax to keep coming back, but this very well may be the last. They have a lot of competitors and maybe its time to try another.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1275