TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from To many fees Just keep adding more fees. when you don't need too.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Turbo Tax just makes it so easy I'm done in minutes and it ensures I do everything right plus it already has my past info so I don't have to go through the trouble of re-entering everything again
Date published: 2021-03-01
Rated 3 out of 5 by from hybrid/electric car credit only for new I upgraded to the tune of 60$ to include a tax credit for buying electric/hybrid/plug in vehicles without realizing that it was for brand new cars only, so I paid 60$ for a credit that I could not take advantage of.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome! IT WAS EASY AND VERY UNDERSTANDING AND THE PROCESS WAS SO QUICK!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome experience with turbo tax. this is our 9th excellent experience with turbo tax. i will continue using
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is very helpful for those who are new I am very thankful for the step by step process turbo tax gives.
Date published: 2021-03-01
Rated 1 out of 5 by from Worst edition in the last 4 years. Could be Better TB used to have all my banking info,not now. The 1099r downloaded but had to fill in all the info, not good. Took a lot longer to process, not good. Needs Review. Was Not Impress!!
Date published: 2021-03-01
Rated 1 out of 5 by from Getting too expensive I don't need all the itemized deductions anymore since the standard deduction is so high, yet Turbo Tax feels their product is still worth $115, just so I can have a net refund of -$300. Unless Turbo Tax lowers their cost for basic 1040, I will never use them again.
Date published: 2021-03-01
Rated 3 out of 5 by from New is not necessarily better The on-line method is OK. But, I sure liked the old way of buying a CD, loading, and updating better.
Date published: 2021-03-01
Rated 5 out of 5 by from LOVE! CAN'T SAY ENOUGH! ALWAYS VERY HELPFULL!! LOVE TURBOTAX. VERY EASY TO USE.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1273
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from To many fees Just keep adding more fees. when you don't need too.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Turbo Tax just makes it so easy I'm done in minutes and it ensures I do everything right plus it already has my past info so I don't have to go through the trouble of re-entering everything again
Date published: 2021-03-01
Rated 3 out of 5 by from hybrid/electric car credit only for new I upgraded to the tune of 60$ to include a tax credit for buying electric/hybrid/plug in vehicles without realizing that it was for brand new cars only, so I paid 60$ for a credit that I could not take advantage of.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is awesome! IT WAS EASY AND VERY UNDERSTANDING AND THE PROCESS WAS SO QUICK!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome experience with turbo tax. this is our 9th excellent experience with turbo tax. i will continue using
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is very helpful for those who are new I am very thankful for the step by step process turbo tax gives.
Date published: 2021-03-01
Rated 1 out of 5 by from Worst edition in the last 4 years. Could be Better TB used to have all my banking info,not now. The 1099r downloaded but had to fill in all the info, not good. Took a lot longer to process, not good. Needs Review. Was Not Impress!!
Date published: 2021-03-01
Rated 1 out of 5 by from Getting too expensive I don't need all the itemized deductions anymore since the standard deduction is so high, yet Turbo Tax feels their product is still worth $115, just so I can have a net refund of -$300. Unless Turbo Tax lowers their cost for basic 1040, I will never use them again.
Date published: 2021-03-01
Rated 3 out of 5 by from New is not necessarily better The on-line method is OK. But, I sure liked the old way of buying a CD, loading, and updating better.
Date published: 2021-03-01
Rated 5 out of 5 by from LOVE! CAN'T SAY ENOUGH! ALWAYS VERY HELPFULL!! LOVE TURBOTAX. VERY EASY TO USE.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1273