TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from They make it easy and fun! I love how personalized it is and how Turbo Tax checks in with me periodically by giving me positive feedback on some of the screens!
Date published: 2021-03-02
Rated 5 out of 5 by from Quick! Convenient! It took me 30 years, but I took the chance and filed my own taxes this year. The software was incredibly intuitive and easy to follow. THANKS!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Simple, Easy, and Stress Free Have used Turbo Tax since my first tax season 31 years ago. They just make it easier and easier as time goes on. Download the app, take a picture of your W-2, answer a few yes or no questions and done. Thank you for the many years of making Tax Season a pleasurable experiance.
Date published: 2021-03-02
Rated 1 out of 5 by from TOOK OVER 100$ FROM ME AND IT WAS SUPPOSE TO BE 60 IT SAID 60$ FOR THE ONE I PICKED AND YALL TOOK OVER 100$
Date published: 2021-03-02
Rated 1 out of 5 by from It is not a free service Turbo tax charges for paying with your own federal refund. Turbo tax is also not a free service as it claims to be. It charged me almost $200 for doing my returns which ate into a considerable amount of my refund. I will not re-use TurboTax the following year for filing taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is awesome Turbo Tax was easy to understand and I enjoyed using the website
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome Great experience with live experts and easy process!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! i will always file with Turbo Tax, they get all that you need to file your taxes and if you have questions, they are ready to answer.
Date published: 2021-03-02
Rated 4 out of 5 by from This is easy as 123 I'm always happy with turbo tax. i never have any issues and if i do they are there.
Date published: 2021-03-02
Rated 1 out of 5 by from No Downgrading if you don't use the upgrade!!!!!!! You can always upgrade but downgrading is a pain. Who in there right mind would want to go through all that work and then have to restart but upgrading is a whole other deal... I think that when asked to pick a grade that it would include that you can always upgrade in the middle of filing but when none of the resources are used, you would have to restart completely to down grade and the prices kept changing... like what was the real price and how come I didnt get to see the other page for basic in the first place???
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1264
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from They make it easy and fun! I love how personalized it is and how Turbo Tax checks in with me periodically by giving me positive feedback on some of the screens!
Date published: 2021-03-02
Rated 5 out of 5 by from Quick! Convenient! It took me 30 years, but I took the chance and filed my own taxes this year. The software was incredibly intuitive and easy to follow. THANKS!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Simple, Easy, and Stress Free Have used Turbo Tax since my first tax season 31 years ago. They just make it easier and easier as time goes on. Download the app, take a picture of your W-2, answer a few yes or no questions and done. Thank you for the many years of making Tax Season a pleasurable experiance.
Date published: 2021-03-02
Rated 1 out of 5 by from TOOK OVER 100$ FROM ME AND IT WAS SUPPOSE TO BE 60 IT SAID 60$ FOR THE ONE I PICKED AND YALL TOOK OVER 100$
Date published: 2021-03-02
Rated 1 out of 5 by from It is not a free service Turbo tax charges for paying with your own federal refund. Turbo tax is also not a free service as it claims to be. It charged me almost $200 for doing my returns which ate into a considerable amount of my refund. I will not re-use TurboTax the following year for filing taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is awesome Turbo Tax was easy to understand and I enjoyed using the website
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome Great experience with live experts and easy process!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! i will always file with Turbo Tax, they get all that you need to file your taxes and if you have questions, they are ready to answer.
Date published: 2021-03-02
Rated 4 out of 5 by from This is easy as 123 I'm always happy with turbo tax. i never have any issues and if i do they are there.
Date published: 2021-03-02
Rated 1 out of 5 by from No Downgrading if you don't use the upgrade!!!!!!! You can always upgrade but downgrading is a pain. Who in there right mind would want to go through all that work and then have to restart but upgrading is a whole other deal... I think that when asked to pick a grade that it would include that you can always upgrade in the middle of filing but when none of the resources are used, you would have to restart completely to down grade and the prices kept changing... like what was the real price and how come I didnt get to see the other page for basic in the first place???
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1264