TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax does all the work Easy to follow. I loved being able to stop and pick up where I left off when I came back a couple days later!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the way to go It's simple, very quick, and easy to use. You should use Turbo Tax period.
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes Made Easy I have used Turbo Tax for years!! They make it so easy to complete my taxes in no time.
Date published: 2023-04-18
Rated 4 out of 5 by from Issues with pages Have used for 8 years. Great and easy to use. Issue I had this year is some pages/forms on TT wouldn't open on my Mac. Worked with TT Customer Service and think it's b/c my Google Chrome edition wasn't the newest but my old Mac wouldn't upgrade for some reason. Concerned about next summer. Had to finish on my work laptop.
Date published: 2023-04-18
Rated 5 out of 5 by from SMALL BUSINESS CHAMPION! I am so grateful for TurboTax! It looks for every possible deduction and I really enjoy the reminders to review before submitting. I also like that it gives you the tax definition. Like the deduction about meals being deducted 100%. That is not for every entrepreneur, folks. And I learned that from the review!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saved me money This is the first time I filed online with Turbo Tax it saved me time and money. It was easy to follow and I could always get help along the way with questions that I had.
Date published: 2023-04-18
Rated 3 out of 5 by from Not how I remember it AT ALL Because I had a credit on my W-2 I was almost forced to purchase Turbotax for $118. I was told I could pay $59 for federal in order to file the credit and go back and do my state separately after they transferred all my info. Then when I tried to pay for just federal advanced, I wasn't allowed to advance and file without paying an additional $59 for state also.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Walked through the process and it was very simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax makes it easy to file your own return Turbo tax made it easy to prepare your own return. However, it is becoming expensive to file. I believe it should be cheaper.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! I was a filing for the first time completely on my own, and TurboTax was great. Lisa came to my aid when I was confused, and she answered all my questions.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1262
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax does all the work Easy to follow. I loved being able to stop and pick up where I left off when I came back a couple days later!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the way to go It's simple, very quick, and easy to use. You should use Turbo Tax period.
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes Made Easy I have used Turbo Tax for years!! They make it so easy to complete my taxes in no time.
Date published: 2023-04-18
Rated 4 out of 5 by from Issues with pages Have used for 8 years. Great and easy to use. Issue I had this year is some pages/forms on TT wouldn't open on my Mac. Worked with TT Customer Service and think it's b/c my Google Chrome edition wasn't the newest but my old Mac wouldn't upgrade for some reason. Concerned about next summer. Had to finish on my work laptop.
Date published: 2023-04-18
Rated 5 out of 5 by from SMALL BUSINESS CHAMPION! I am so grateful for TurboTax! It looks for every possible deduction and I really enjoy the reminders to review before submitting. I also like that it gives you the tax definition. Like the deduction about meals being deducted 100%. That is not for every entrepreneur, folks. And I learned that from the review!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saved me money This is the first time I filed online with Turbo Tax it saved me time and money. It was easy to follow and I could always get help along the way with questions that I had.
Date published: 2023-04-18
Rated 3 out of 5 by from Not how I remember it AT ALL Because I had a credit on my W-2 I was almost forced to purchase Turbotax for $118. I was told I could pay $59 for federal in order to file the credit and go back and do my state separately after they transferred all my info. Then when I tried to pay for just federal advanced, I wasn't allowed to advance and file without paying an additional $59 for state also.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Walked through the process and it was very simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax makes it easy to file your own return Turbo tax made it easy to prepare your own return. However, it is becoming expensive to file. I believe it should be cheaper.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! I was a filing for the first time completely on my own, and TurboTax was great. Lisa came to my aid when I was confused, and she answered all my questions.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1262