TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from awesome He was quick to find my issue and walk me through to the final
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product Program worked as in Past Years, will definitely utilize the program in the future
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the BEST I was working w/ 'the other' tax prep company and ran into issues continuously and I gave up came to Turbo Tax and I was done in 37 minutes! Thanks =D
Date published: 2023-04-18
Rated 1 out of 5 by from disappointed had to upgrade TT just to take the savings credit which was less than the cost of the upgrade. Then you tack on an additional charge to pull it from the refund. Felt shady
Date published: 2023-04-18
Rated 3 out of 5 by from Not as easy this year I thought the help was not as clear as it used to be. I struggled with the income section when I had 2 forms from the same place to import. One came in no problem but the other did not. No good reason. And I couldn’t figure out why. I entered in an 1099-div and then it acted like I hadn’t. Just overall not as smooth. And I hated waiting to the end to see my results. It used to show it along the way. First time I’ve had to pay so it was a rude awakening.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is simple, efficient and fast! I just did the basic turbo tax feature and am so happy with it.
Date published: 2023-04-18
Rated 1 out of 5 by from cost to much, going elsewhere next year It was good but cost to much. Ill use something else next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic Easy as pie. It was simple and easy to understand.
Date published: 2023-04-18
Rated 5 out of 5 by from Asome Excelente service super nivel wow lo ed 👏 in love whit de
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is Turbo Turbo Tax is very easy to use. I have both Federal and State filing.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1256
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome He was quick to find my issue and walk me through to the final
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product Program worked as in Past Years, will definitely utilize the program in the future
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the BEST I was working w/ 'the other' tax prep company and ran into issues continuously and I gave up came to Turbo Tax and I was done in 37 minutes! Thanks =D
Date published: 2023-04-18
Rated 1 out of 5 by from disappointed had to upgrade TT just to take the savings credit which was less than the cost of the upgrade. Then you tack on an additional charge to pull it from the refund. Felt shady
Date published: 2023-04-18
Rated 3 out of 5 by from Not as easy this year I thought the help was not as clear as it used to be. I struggled with the income section when I had 2 forms from the same place to import. One came in no problem but the other did not. No good reason. And I couldn’t figure out why. I entered in an 1099-div and then it acted like I hadn’t. Just overall not as smooth. And I hated waiting to the end to see my results. It used to show it along the way. First time I’ve had to pay so it was a rude awakening.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is simple, efficient and fast! I just did the basic turbo tax feature and am so happy with it.
Date published: 2023-04-18
Rated 1 out of 5 by from cost to much, going elsewhere next year It was good but cost to much. Ill use something else next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic Easy as pie. It was simple and easy to understand.
Date published: 2023-04-18
Rated 5 out of 5 by from Asome Excelente service super nivel wow lo ed 👏 in love whit de
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is Turbo Turbo Tax is very easy to use. I have both Federal and State filing.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1256