TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
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Rated 2 out of 5 by
frustratedabit from
Turbotax needs to fix a couple of things
First, there are a lot of ads to buy things or opt in without much detail until you press it. and i accidentally signed thinking something is required when in fact it was to sign to share tax info. Next and most important when it does smart check and you have to enter data in a box, how do we know which box it is being entered to? There is also no way to edit some of these boxes outside of the smart check. And everything is smooshed and inconveniently places when using the smart check. please fix it asap!
Date published: 2023-04-18
Rated 5 out of 5 by
Ivan25 from
TurboTax makes it simple
My experience was made simple and stress free, the live agents are extremely helpful and made me feel confident in their abilities to get the best return I could get
Date published: 2023-04-18
Rated 5 out of 5 by
Alley S from
Easy to use!
Easy to use and search for answers when needed; Been using it for years!
Date published: 2023-04-18
Rated 1 out of 5 by
OdinLoon from
Turbo Tax is getting too expensive
I feel that this is getting too expensive to use, I feel that I am going to look for another vendor. $38 charge for Direct Deposit???? OK this will be my last time using this product, Sorry but that is not kewl.
Date published: 2023-04-18
Rated 2 out of 5 by
Nickname9000 from
Quick, expensive, and pushy.
It is convenient. It is pretty reliable. But good lord stop barraging me with upgrade options. I'm a hair away from just filing manually. The convenience is just worth the cost. But if you guys would stop hounding me to upgrade at every turn of the process, I'd probably turn a blind eye. Also to leave this review I have to leave my email address. Just...why. Also also great googly moogly the agreement you have to sign just to leave this review. After reading that, I'm less inclined to use this service next year. When submitting my review, initially, it got declined for having ad blockers enabled. Everything about this review form feels like it's designed to disincline anything but glowing reviews. Yeesh...
Date published: 2023-04-18
Rated 5 out of 5 by
KennthAGH from
due by tomorrow!!
I have a positive experience with TurboTax because it saves me time at the last minute. The only thing I can say is save my a@@.
Date published: 2023-04-18
Rated 5 out of 5 by
Neuv2 from
Great experience
I started using Turbo Tax a couple of years ago, after many years of using another tax software. Turbo Tax is clearly superior if your tax return is somewhat complicated (small business, rental income, etc.)
Date published: 2023-04-18
Rated 5 out of 5 by
Dakirbster from
Awesome
Russell was great! he helped me a lot. Thank you!!
Date published: 2023-04-18
Rated 4 out of 5 by
kellogg31 from
easy to use
it walked me through most of the process and was easy to navigate
Date published: 2023-04-18
Rated 5 out of 5 by
Sophie Luna from
TurboTax is awesome!!
This is the easiest & fast way!! and it is nice feeling to know you did great. Thank you!!
All TurboTax® Offerings Reviews - Page 1255
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
frustratedabit from
Turbotax needs to fix a couple of things
First, there are a lot of ads to buy things or opt in without much detail until you press it. and i accidentally signed thinking something is required when in fact it was to sign to share tax info. Next and most important when it does smart check and you have to enter data in a box, how do we know which box it is being entered to? There is also no way to edit some of these boxes outside of the smart check. And everything is smooshed and inconveniently places when using the smart check. please fix it asap!
Date published: 2023-04-18
Rated 5 out of 5 by
Ivan25 from
TurboTax makes it simple
My experience was made simple and stress free, the live agents are extremely helpful and made me feel confident in their abilities to get the best return I could get
Date published: 2023-04-18
Rated 5 out of 5 by
Alley S from
Easy to use!
Easy to use and search for answers when needed; Been using it for years!
Date published: 2023-04-18
Rated 1 out of 5 by
OdinLoon from
Turbo Tax is getting too expensive
I feel that this is getting too expensive to use, I feel that I am going to look for another vendor. $38 charge for Direct Deposit???? OK this will be my last time using this product, Sorry but that is not kewl.
Date published: 2023-04-18
Rated 2 out of 5 by
Nickname9000 from
Quick, expensive, and pushy.
It is convenient. It is pretty reliable. But good lord stop barraging me with upgrade options. I'm a hair away from just filing manually. The convenience is just worth the cost. But if you guys would stop hounding me to upgrade at every turn of the process, I'd probably turn a blind eye. Also to leave this review I have to leave my email address. Just...why. Also also great googly moogly the agreement you have to sign just to leave this review. After reading that, I'm less inclined to use this service next year. When submitting my review, initially, it got declined for having ad blockers enabled. Everything about this review form feels like it's designed to disincline anything but glowing reviews. Yeesh...
Date published: 2023-04-18
Rated 5 out of 5 by
KennthAGH from
due by tomorrow!!
I have a positive experience with TurboTax because it saves me time at the last minute. The only thing I can say is save my a@@.
Date published: 2023-04-18
Rated 5 out of 5 by
Neuv2 from
Great experience
I started using Turbo Tax a couple of years ago, after many years of using another tax software. Turbo Tax is clearly superior if your tax return is somewhat complicated (small business, rental income, etc.)
Date published: 2023-04-18
Rated 5 out of 5 by
Dakirbster from
Awesome
Russell was great! he helped me a lot. Thank you!!
Date published: 2023-04-18
Rated 4 out of 5 by
kellogg31 from
easy to use
it walked me through most of the process and was easy to navigate
Date published: 2023-04-18
Rated 5 out of 5 by
Sophie Luna from
TurboTax is awesome!!
This is the easiest & fast way!! and it is nice feeling to know you did great. Thank you!!
All TurboTax® Offerings Reviews - Page 1255
Date published: 2023-04-18