TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
WillandPita16 from
It's awesome as usual!
I've been using turbo tax for about 10 years now, but this was the first time I used the tax expert help. I'm so glad I did. The expert helped finish my taxes and I didn't need an extension.
Date published: 2023-04-18
Rated 2 out of 5 by
KittyGal1 from
Too much Time- Too many prompts/hard to review
This is my 2nd year using Turbo Tax and I am doubtful that I will be back. Last year I ended up getting money back AFTER filing: it wasn't filed correctly, still have not figured out why. Maybe COVID? This year I had a investment sale and it was hard to go back into to make corrections. AND so so many prompts! TOO Many! Esp after having all my information from last year, and no job change, etc. I don't know if I will be back next year. It didn't save a lot of time at all. And don't like the fact that you have to enter "everything "before you can even pay! I'd rather pay up front, and then have the option of seeing a completed Schedule B. Then to keep going. Not have to do 'everything' at once. Hard to see where you are.
Date published: 2023-04-18
Rated 1 out of 5 by
cookie1979 from
Too many steps to submit federal taxes only.
Poor! Too many steps to submit Federal taxes only.
Date published: 2023-04-18
Rated 5 out of 5 by
Kadaj from
User Friendly
Very fast and informative during any moments I forgot the meaning of something or needed additional information!
Date published: 2023-04-18
Rated 4 out of 5 by
Bkazzi2 from
Great
Very easy to use and nice. It was not hard at all.
Date published: 2023-04-18
Rated 4 out of 5 by
Chrome2023 from
TurboTax ease of use
TurboTax is a great system, however, it required me to input information for a 1099-R that was not required for me to file taxes this year, which made things a little confusing
Date published: 2023-04-18
Rated 5 out of 5 by
Beenie3 from
Great Service
Easy to follow and like the auto populated forms!!
Date published: 2023-04-18
Rated 5 out of 5 by
Thomas JC from
Turbo Tax is very easy to use
TT saves me time and frustration because answers to questions are readily available
Date published: 2023-04-18
Rated 3 out of 5 by
sarah3333 from
I don't like all of the added hidden fees
I don't like how you are forced to add on charges without an option. Then you get to the end and you can not remove
Date published: 2023-04-18
Rated 5 out of 5 by
godsmarck from
The BEST!!!
Awesome and well guides the way to do my taxes. Easy and fast
All TurboTax® Offerings Reviews - Page 1253
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
WillandPita16 from
It's awesome as usual!
I've been using turbo tax for about 10 years now, but this was the first time I used the tax expert help. I'm so glad I did. The expert helped finish my taxes and I didn't need an extension.
Date published: 2023-04-18
Rated 2 out of 5 by
KittyGal1 from
Too much Time- Too many prompts/hard to review
This is my 2nd year using Turbo Tax and I am doubtful that I will be back. Last year I ended up getting money back AFTER filing: it wasn't filed correctly, still have not figured out why. Maybe COVID? This year I had a investment sale and it was hard to go back into to make corrections. AND so so many prompts! TOO Many! Esp after having all my information from last year, and no job change, etc. I don't know if I will be back next year. It didn't save a lot of time at all. And don't like the fact that you have to enter "everything "before you can even pay! I'd rather pay up front, and then have the option of seeing a completed Schedule B. Then to keep going. Not have to do 'everything' at once. Hard to see where you are.
Date published: 2023-04-18
Rated 1 out of 5 by
cookie1979 from
Too many steps to submit federal taxes only.
Poor! Too many steps to submit Federal taxes only.
Date published: 2023-04-18
Rated 5 out of 5 by
Kadaj from
User Friendly
Very fast and informative during any moments I forgot the meaning of something or needed additional information!
Date published: 2023-04-18
Rated 4 out of 5 by
Bkazzi2 from
Great
Very easy to use and nice. It was not hard at all.
Date published: 2023-04-18
Rated 4 out of 5 by
Chrome2023 from
TurboTax ease of use
TurboTax is a great system, however, it required me to input information for a 1099-R that was not required for me to file taxes this year, which made things a little confusing
Date published: 2023-04-18
Rated 5 out of 5 by
Beenie3 from
Great Service
Easy to follow and like the auto populated forms!!
Date published: 2023-04-18
Rated 5 out of 5 by
Thomas JC from
Turbo Tax is very easy to use
TT saves me time and frustration because answers to questions are readily available
Date published: 2023-04-18
Rated 3 out of 5 by
sarah3333 from
I don't like all of the added hidden fees
I don't like how you are forced to add on charges without an option. Then you get to the end and you can not remove
Date published: 2023-04-18
Rated 5 out of 5 by
godsmarck from
The BEST!!!
Awesome and well guides the way to do my taxes. Easy and fast
All TurboTax® Offerings Reviews - Page 1253
Date published: 2023-04-18