TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great help! First-time filer. It was a great experience, super easy to use. Questions were applicable and the site was very navigation-able.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax saves previous years' data and allows for easier upload of info.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy The process was easy. Financial information was easily imported. Ran into a snag with filing but live customer service was able to help me. Took a while for the call to come, but glad it did.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Great I have used TurboTax for over 5 years. There system is easy to follow, you have the option if needed to save and go back to finish later, it is very thorough, it is reviewed several times through out the process to make sure you are getting the best refund, or not over paying if you owe.
Date published: 2023-04-18
Rated 5 out of 5 by from Can't spell Angela without the angel Had a rough patch regarding my w-2 and Angela had helped in many ways resolving that issue. Thank you so much again! Great customer service and very helpful!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is fantastic My experience continues to get better. I have used TurboTax for years and enjoy how the software provides options to educate, tools to make the experience better.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use Thank you turbotax for made easy to do my tax return for my first time
Date published: 2023-04-18
Rated 5 out of 5 by from TurboxTax is the BEST! TurboTax makes filing easy. I like that I can call and get a live person for help.
Date published: 2023-04-18
Rated 5 out of 5 by from I can't imagine doing taxes without TurboTax I am always relieved when I remember I am using TurboTax. The fast track of content loading from the previous year is really convenient. I love that you are often presented with comparisons to the previous year. Over the years my returns have gotten slightly more complex but have felt that TurboTax was able to meet my needs and often guide me through new waters with things like investments.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use! Turbo Tax makes it simple to complete taxes. The guidance is spot-on and access to help is readily available.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1236
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great help! First-time filer. It was a great experience, super easy to use. Questions were applicable and the site was very navigation-able.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax saves previous years' data and allows for easier upload of info.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy The process was easy. Financial information was easily imported. Ran into a snag with filing but live customer service was able to help me. Took a while for the call to come, but glad it did.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Great I have used TurboTax for over 5 years. There system is easy to follow, you have the option if needed to save and go back to finish later, it is very thorough, it is reviewed several times through out the process to make sure you are getting the best refund, or not over paying if you owe.
Date published: 2023-04-18
Rated 5 out of 5 by from Can't spell Angela without the angel Had a rough patch regarding my w-2 and Angela had helped in many ways resolving that issue. Thank you so much again! Great customer service and very helpful!
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is fantastic My experience continues to get better. I have used TurboTax for years and enjoy how the software provides options to educate, tools to make the experience better.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use Thank you turbotax for made easy to do my tax return for my first time
Date published: 2023-04-18
Rated 5 out of 5 by from TurboxTax is the BEST! TurboTax makes filing easy. I like that I can call and get a live person for help.
Date published: 2023-04-18
Rated 5 out of 5 by from I can't imagine doing taxes without TurboTax I am always relieved when I remember I am using TurboTax. The fast track of content loading from the previous year is really convenient. I love that you are often presented with comparisons to the previous year. Over the years my returns have gotten slightly more complex but have felt that TurboTax was able to meet my needs and often guide me through new waters with things like investments.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use! Turbo Tax makes it simple to complete taxes. The guidance is spot-on and access to help is readily available.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1236