TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Exceptional and thorough Quick and very easy to file. They walk you through step by step offering advice and help if needed, I will return next year and refer them to everyone!
Date published: 2021-02-28
Rated 1 out of 5 by from Major flaws in the system I find Turbotax very frustrating. The are major flaws in the system, such as when you tick the foreign address box, the US address should be empty, but Turbotax pre-fills this, there is no way to delete, and then it tells you there is an error. Impossible to get representative on the phone, and never received reply to my email requesting a refund for terrible service last year. WIll not use Turbotax again. Medieval system and total headache.
Date published: 2021-02-28
Rated 5 out of 5 by from I LOVE TURBO TAX!! I have been using Turbo Tax to file my taxes for about 5 years now. It is super easy to figure out and it is way cheaper than going to a professional. I always get a good amount of money back filing with Turbo Tax compared to filing with other people.
Date published: 2021-02-28
Rated 1 out of 5 by from charging 3 times just to do my taxes Already paying for Deluxe Turbo. New charge for filing state taxes with Turbo, and then if you want them to take that money directly from your federal taxes they will charge you yet again
Date published: 2021-02-28
Rated 5 out of 5 by from fast and easy to use I been using turbo tax every year and I like it it is easy to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Much easy to do and is not hard to finish, fast to win
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome! Very easy to use! Great! Very easy to follow! Easy to use! Would recommend it to friends!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax is fairly simple It never is free. Free is at no cost last I looked. This is not cheap, but is cheaper than HR block.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy, Fast and Accurate I have been filing my taxes for the last 5 years with turbo tax and I can't complaint. Its user friendly and they have explanations for each topic in case you want mote details in the topic. I complete my taxes in a 123 and i know they are accurate.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use. Turbo Tax is quick and easy and the step by step process gives me confidence that what I am entering is correct.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1231
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Exceptional and thorough Quick and very easy to file. They walk you through step by step offering advice and help if needed, I will return next year and refer them to everyone!
Date published: 2021-02-28
Rated 1 out of 5 by from Major flaws in the system I find Turbotax very frustrating. The are major flaws in the system, such as when you tick the foreign address box, the US address should be empty, but Turbotax pre-fills this, there is no way to delete, and then it tells you there is an error. Impossible to get representative on the phone, and never received reply to my email requesting a refund for terrible service last year. WIll not use Turbotax again. Medieval system and total headache.
Date published: 2021-02-28
Rated 5 out of 5 by from I LOVE TURBO TAX!! I have been using Turbo Tax to file my taxes for about 5 years now. It is super easy to figure out and it is way cheaper than going to a professional. I always get a good amount of money back filing with Turbo Tax compared to filing with other people.
Date published: 2021-02-28
Rated 1 out of 5 by from charging 3 times just to do my taxes Already paying for Deluxe Turbo. New charge for filing state taxes with Turbo, and then if you want them to take that money directly from your federal taxes they will charge you yet again
Date published: 2021-02-28
Rated 5 out of 5 by from fast and easy to use I been using turbo tax every year and I like it it is easy to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Much easy to do and is not hard to finish, fast to win
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome! Very easy to use! Great! Very easy to follow! Easy to use! Would recommend it to friends!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax is fairly simple It never is free. Free is at no cost last I looked. This is not cheap, but is cheaper than HR block.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy, Fast and Accurate I have been filing my taxes for the last 5 years with turbo tax and I can't complaint. Its user friendly and they have explanations for each topic in case you want mote details in the topic. I complete my taxes in a 123 and i know they are accurate.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use. Turbo Tax is quick and easy and the step by step process gives me confidence that what I am entering is correct.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1231