TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from excellent experience intuitive, reliable software, I learn each time I use this service.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbotax Very easy to file taxes and all my questions are answered quickly and understanbly. I appreciate this!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax preparation good and straightforward. I am happy with Turbotax.
Date published: 2021-02-22
Rated 2 out of 5 by from TurboTax needs to fix it's importing software I like TurboTax and have used it for the last 4 years, but my issue is that if you do any type of stock market exchange (TD Ameritrade) and you import your info into TurboTax, every year I have to manually go through every transaction that is considered a "wash trade" and fix it before I can file. It is time consuming and beyond frustrating. TurboTax has written amazing software to file taxes but it has failed miserably at fixing the glitches of importing.
Date published: 2021-02-22
Rated 3 out of 5 by from Deluxe Could not transfer info Your software could not find or transfer my previous return info from PDF file on my windows computer! I selected by using the Browse button but it did not transfer nothing. It just said it's done but in reality nothing was transferred! I did not have the previous year's return on Intuit site either because last year I chose not retain it there. So I had to re-enter the info all over again! It was disappointing!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use and follow I have been using Turbo Tax for many years as single to head of household with dependents. I used several from the basic to self owned business and all the products are easy to follow. The direct deposit is within 3 weeks. You can pay with your refund as well.
Date published: 2021-02-22
Rated 5 out of 5 by from great product easy to use easy to use explains all parts in detail if needed and allows for questions
Date published: 2021-02-22
Rated 5 out of 5 by from User-friendly! TurboTax is very user-friendly, and this program makes it very easy to E-File! There came a point in filing my returns that I needed online help, and I recommend that feature as well!
Date published: 2021-02-22
Rated 5 out of 5 by from Great Great, could not have been better, will use next year
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Helpful for Military Members There's a lot more to taxes than I thought and with being in the military it's even more complicated. TurboTax along with the chat feature answered all my questions easily.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1225
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from excellent experience intuitive, reliable software, I learn each time I use this service.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbotax Very easy to file taxes and all my questions are answered quickly and understanbly. I appreciate this!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax preparation good and straightforward. I am happy with Turbotax.
Date published: 2021-02-22
Rated 2 out of 5 by from TurboTax needs to fix it's importing software I like TurboTax and have used it for the last 4 years, but my issue is that if you do any type of stock market exchange (TD Ameritrade) and you import your info into TurboTax, every year I have to manually go through every transaction that is considered a "wash trade" and fix it before I can file. It is time consuming and beyond frustrating. TurboTax has written amazing software to file taxes but it has failed miserably at fixing the glitches of importing.
Date published: 2021-02-22
Rated 3 out of 5 by from Deluxe Could not transfer info Your software could not find or transfer my previous return info from PDF file on my windows computer! I selected by using the Browse button but it did not transfer nothing. It just said it's done but in reality nothing was transferred! I did not have the previous year's return on Intuit site either because last year I chose not retain it there. So I had to re-enter the info all over again! It was disappointing!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use and follow I have been using Turbo Tax for many years as single to head of household with dependents. I used several from the basic to self owned business and all the products are easy to follow. The direct deposit is within 3 weeks. You can pay with your refund as well.
Date published: 2021-02-22
Rated 5 out of 5 by from great product easy to use easy to use explains all parts in detail if needed and allows for questions
Date published: 2021-02-22
Rated 5 out of 5 by from User-friendly! TurboTax is very user-friendly, and this program makes it very easy to E-File! There came a point in filing my returns that I needed online help, and I recommend that feature as well!
Date published: 2021-02-22
Rated 5 out of 5 by from Great Great, could not have been better, will use next year
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Helpful for Military Members There's a lot more to taxes than I thought and with being in the military it's even more complicated. TurboTax along with the chat feature answered all my questions easily.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1225