TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Hate Taxes It is very easy to use Turbo Tax. I have used it for decades.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax Live Assisted I decided to pay for the turbo tax live assisted version in hope of getting live assistance. When i click on the live assistance chat box it said that there were no available live members to help me. I payed for a service that I was unable to use!
Date published: 2023-04-18
Rated 5 out of 5 by from SO EASY easy to do, told me exactly where everything was on my W2 form
Date published: 2023-04-18
Rated 4 out of 5 by from Unnecessary Input Program works good but there should be a selection that says we don't have enough deductions to itemize,. Just use the standard deductions. Also, I entered my spouse's Identity PIN but it vanished causing the IRS to reject our first submittal.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax works okay Your system transferred over the same form several times instead of recognizing it was the same form. I was also prompted with “needs review” on some things that I had reviewed several times. Just some simple things that I hope are resolved by next year. Otherwise, it got the job done.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to file I think your service is great, but it's getting more expensive...I'm so glad you keep my prior information in your system. Refund is down again this year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes everything easy! Super easy and makes everything seen less intimidating when filing through TurboTax.
Date published: 2023-04-18
Rated 4 out of 5 by from Does a nice job Fairly easy to use. Some categories a little confusing but overall good product.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and efficient Quick and easy to use. Helpful on maximizing our return.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and at home Easy to do at home on your time and even last minute.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1217
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Hate Taxes It is very easy to use Turbo Tax. I have used it for decades.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax Live Assisted I decided to pay for the turbo tax live assisted version in hope of getting live assistance. When i click on the live assistance chat box it said that there were no available live members to help me. I payed for a service that I was unable to use!
Date published: 2023-04-18
Rated 5 out of 5 by from SO EASY easy to do, told me exactly where everything was on my W2 form
Date published: 2023-04-18
Rated 4 out of 5 by from Unnecessary Input Program works good but there should be a selection that says we don't have enough deductions to itemize,. Just use the standard deductions. Also, I entered my spouse's Identity PIN but it vanished causing the IRS to reject our first submittal.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax works okay Your system transferred over the same form several times instead of recognizing it was the same form. I was also prompted with “needs review” on some things that I had reviewed several times. Just some simple things that I hope are resolved by next year. Otherwise, it got the job done.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to file I think your service is great, but it's getting more expensive...I'm so glad you keep my prior information in your system. Refund is down again this year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes everything easy! Super easy and makes everything seen less intimidating when filing through TurboTax.
Date published: 2023-04-18
Rated 4 out of 5 by from Does a nice job Fairly easy to use. Some categories a little confusing but overall good product.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and efficient Quick and easy to use. Helpful on maximizing our return.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and at home Easy to do at home on your time and even last minute.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1217