TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from super easy turbo tax is super easy to use I really appreciate the ease and support
Date published: 2021-03-02
Rated 1 out of 5 by from very poor I have always used turbo tax and this year (2020) was horrible service and experience. I would call agents and they did not know what they were doing and I could not efile my taxes which is the main reason why I use this program. Oh but they definitely charged me and would not refund my payment. I eventually was able to figure out myself how to at least e-file my federal but still needed to mail in my state. Next year I will just do them on my own. Do not recommend this program at all it has definitely lost its integrity throughout the years.
Date published: 2021-03-02
Rated 5 out of 5 by from Great experience every year! Always so quick, easy and accurate. Takes all the guessing work out of doing my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Pleased with Turbo Tax All good! Experts were very helpful. All Good. All good.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy Think I am on my 20th year of Turbotax. So easy...
Date published: 2021-03-02
Rated 4 out of 5 by from Great as always! Been using turbo tax for multiple years. Love the product
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is an amazing service First off, the desktop version is user-friendly which made it easier for me, a first-time flier. Secondly, the access to live help was a huge help! Everyone was kind, patient, and knowledgeable on the various topics. Everything was quick, easy, and stress-relieving.
Date published: 2021-03-02
Rated 5 out of 5 by from Love it so easy So easy to use great service return comes in fast.
Date published: 2021-03-02
Rated 5 out of 5 by from Goooood I like it. First time tax calculation for me. Never did it before and its easy.
Date published: 2021-03-02
Rated 5 out of 5 by from love it! I am very pleased with my tax return experience. Turbo Tax made everything simple and easy to understand!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1210
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from super easy turbo tax is super easy to use I really appreciate the ease and support
Date published: 2021-03-02
Rated 1 out of 5 by from very poor I have always used turbo tax and this year (2020) was horrible service and experience. I would call agents and they did not know what they were doing and I could not efile my taxes which is the main reason why I use this program. Oh but they definitely charged me and would not refund my payment. I eventually was able to figure out myself how to at least e-file my federal but still needed to mail in my state. Next year I will just do them on my own. Do not recommend this program at all it has definitely lost its integrity throughout the years.
Date published: 2021-03-02
Rated 5 out of 5 by from Great experience every year! Always so quick, easy and accurate. Takes all the guessing work out of doing my taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Pleased with Turbo Tax All good! Experts were very helpful. All Good. All good.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy Think I am on my 20th year of Turbotax. So easy...
Date published: 2021-03-02
Rated 4 out of 5 by from Great as always! Been using turbo tax for multiple years. Love the product
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is an amazing service First off, the desktop version is user-friendly which made it easier for me, a first-time flier. Secondly, the access to live help was a huge help! Everyone was kind, patient, and knowledgeable on the various topics. Everything was quick, easy, and stress-relieving.
Date published: 2021-03-02
Rated 5 out of 5 by from Love it so easy So easy to use great service return comes in fast.
Date published: 2021-03-02
Rated 5 out of 5 by from Goooood I like it. First time tax calculation for me. Never did it before and its easy.
Date published: 2021-03-02
Rated 5 out of 5 by from love it! I am very pleased with my tax return experience. Turbo Tax made everything simple and easy to understand!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1210