TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is really good - never any problems Self explanatory, just walk through it. Great product
Date published: 2023-04-18
Rated 5 out of 5 by from I completed my return in 1 hour! Turbo Tax syncs amazingly well with my banks and brokerage accounts.
Date published: 2023-04-18
Rated 5 out of 5 by from Even I can understand how to do this. After Years of getting someone else to do my taxes, I decided to give Turbotax a try. No problems. I only had difficulty when I assumed things and had to go back, reread, and enter again.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the Absolute Best! So easy...step-by-step instructions guide you through the whole process. Recommendations along the way were so very helpful.
Date published: 2023-04-18
Rated 4 out of 5 by from good but could be better It took me only an hour and 15 minutes to complete taking standard deduction but this was a second try. When trying to find out how to skip itemizing and go straight to standard deduction your nice help lady somehow closed the program and my browser and my work hadn't been saved. Why not program in an automatic save or place a save prompt or button at every place you go to the next step. The help /question boxes were terrible/ useless.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax miscategorized Mutual Fund transaction Turbo Tax miscategorized a Mutual Fund transaction. A short term sale was miscategorized as a long term sale.
Date published: 2023-04-18
Rated 2 out of 5 by from Full of hidden fees, it's nothing special They just keep adding fees, even if you turn down the "extra" they just keep asking over and over until it is no longer an option and they make you pay for the "extra". It's a computer program that fills in boxes in a form, nothing special, not worth the price but there is little other choice
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is a great tool but overpriced at times TurboTax is a great tool but is honestly overpriced at times for what it is. The extra info is very helpful though!
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy Quick and easy that's all I have to say. I've been doing my taxes with turbo tax for the last 5 years.
Date published: 2023-04-18
Rated 1 out of 5 by from greedy Took 75% of my refund for the most basic plan. It says this is too short so: price gouging
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1204
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is really good - never any problems Self explanatory, just walk through it. Great product
Date published: 2023-04-18
Rated 5 out of 5 by from I completed my return in 1 hour! Turbo Tax syncs amazingly well with my banks and brokerage accounts.
Date published: 2023-04-18
Rated 5 out of 5 by from Even I can understand how to do this. After Years of getting someone else to do my taxes, I decided to give Turbotax a try. No problems. I only had difficulty when I assumed things and had to go back, reread, and enter again.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the Absolute Best! So easy...step-by-step instructions guide you through the whole process. Recommendations along the way were so very helpful.
Date published: 2023-04-18
Rated 4 out of 5 by from good but could be better It took me only an hour and 15 minutes to complete taking standard deduction but this was a second try. When trying to find out how to skip itemizing and go straight to standard deduction your nice help lady somehow closed the program and my browser and my work hadn't been saved. Why not program in an automatic save or place a save prompt or button at every place you go to the next step. The help /question boxes were terrible/ useless.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax miscategorized Mutual Fund transaction Turbo Tax miscategorized a Mutual Fund transaction. A short term sale was miscategorized as a long term sale.
Date published: 2023-04-18
Rated 2 out of 5 by from Full of hidden fees, it's nothing special They just keep adding fees, even if you turn down the "extra" they just keep asking over and over until it is no longer an option and they make you pay for the "extra". It's a computer program that fills in boxes in a form, nothing special, not worth the price but there is little other choice
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax is a great tool but overpriced at times TurboTax is a great tool but is honestly overpriced at times for what it is. The extra info is very helpful though!
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and easy Quick and easy that's all I have to say. I've been doing my taxes with turbo tax for the last 5 years.
Date published: 2023-04-18
Rated 1 out of 5 by from greedy Took 75% of my refund for the most basic plan. It says this is too short so: price gouging
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1204