TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from good Helped by Jacques online, which help greatly in completing
Date published: 2021-02-22
Rated 5 out of 5 by from helped me do my taxes faster than by hand took about 40 minutes and i was done a great help to me
Date published: 2021-02-22
Rated 5 out of 5 by from awesome and easy great program i love using turbo tax every year yay
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Easy The process was easy for the life changes we had to make this past year. We did not use the Live Help, however it is a good option had we felt we needed this.
Date published: 2021-02-22
Rated 5 out of 5 by from My go to for taxes for the last 6 years I find that using turbo tax is very easy. I would definitely recommend it to anyone.
Date published: 2021-02-22
Rated 5 out of 5 by from Great! Easy to use. Ease of use. Takes you through each step with no problems.
Date published: 2021-02-22
Rated 5 out of 5 by from clear, easy and accurate using it for years. always gets better and easier. Love the explanations
Date published: 2021-02-22
Rated 4 out of 5 by from Found it easy but you def gotta have the AGI right Its easy to fill in but definately make sure you know the AGI
Date published: 2021-02-22
Rated 3 out of 5 by from Some gaps this year My state return was rejected this year because one of turbo taxes forms were not updated at the time I completed my return. When I went in to correct it there was no explanation on what I needed to do to update the form and resubmit. It was also challenging to get through and talk to a live person at Turbo Tax. I will add that once I got on the phone with Lisa, she was extremely helpful and thorough. I got it done and they did follow through. It just wasn't completely smooth.
Date published: 2021-02-22
Rated 5 out of 5 by from Tax Payer Have used for years, always helpful. Will recommend...
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1203
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from good Helped by Jacques online, which help greatly in completing
Date published: 2021-02-22
Rated 5 out of 5 by from helped me do my taxes faster than by hand took about 40 minutes and i was done a great help to me
Date published: 2021-02-22
Rated 5 out of 5 by from awesome and easy great program i love using turbo tax every year yay
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Easy The process was easy for the life changes we had to make this past year. We did not use the Live Help, however it is a good option had we felt we needed this.
Date published: 2021-02-22
Rated 5 out of 5 by from My go to for taxes for the last 6 years I find that using turbo tax is very easy. I would definitely recommend it to anyone.
Date published: 2021-02-22
Rated 5 out of 5 by from Great! Easy to use. Ease of use. Takes you through each step with no problems.
Date published: 2021-02-22
Rated 5 out of 5 by from clear, easy and accurate using it for years. always gets better and easier. Love the explanations
Date published: 2021-02-22
Rated 4 out of 5 by from Found it easy but you def gotta have the AGI right Its easy to fill in but definately make sure you know the AGI
Date published: 2021-02-22
Rated 3 out of 5 by from Some gaps this year My state return was rejected this year because one of turbo taxes forms were not updated at the time I completed my return. When I went in to correct it there was no explanation on what I needed to do to update the form and resubmit. It was also challenging to get through and talk to a live person at Turbo Tax. I will add that once I got on the phone with Lisa, she was extremely helpful and thorough. I got it done and they did follow through. It just wasn't completely smooth.
Date published: 2021-02-22
Rated 5 out of 5 by from Tax Payer Have used for years, always helpful. Will recommend...
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1203