TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
1Dabre from
Always chose Turbotax!
I love Turbotax, it makes it easy for me to comprehend. I love that I feel that I am doing it, but have someone checking my work as well. I went with different people maybe twice over the past 10+ years but I always regret it and come back!
Date published: 2023-05-06
Rated 4 out of 5 by
sli820 from
FIRST TIME USER
ALWAYS USED CPA BEFORE. THIS WAS A BIT CONFUSING TO ME BUT SEEMED TO COME OUT GOOD.
Date published: 2023-05-06
Rated 4 out of 5 by
Jk805 from
Could Use a Little Streamlining
Overall it's a fine app for handling most tax return situations. Some areas where it could be streamlined are in the grouping of deductions. Oftentimes I'm entering what I think is the correct group of deductions then I go to the next section and find that some deductions I entered in the previous section belong in this new one. Would be SUPER helpful if you guide me to sort my receipts by the right group before I start entering the data (business and medical deductions are the two that come to mind). Also, would be helpful if certain sections that will never apply to my situation could be eliminated to avoid having to answer no/does not apply a bunch of times (ex: railroad employee income and benefits)
Date published: 2023-05-06
Rated 5 out of 5 by
Brando yo from
Very clean efficient UI
The UI is very well developed and gets simpler each year.
Date published: 2023-05-06
Rated 5 out of 5 by
SliccRicc from
Good Work TurboTax
Good Work i will continue with My Turbo Tax Family
Date published: 2023-05-06
Rated 5 out of 5 by
SliccRicc from
Good Work TurboTax
Good Work i will continue with My Turbo Tax Family
Date published: 2023-05-06
Rated 5 out of 5 by
FishTax from
Turbo Taxer for 6+ Years
Turbo tax has been my go to for preparing my taxes for over 6 years. It's user friendly and easy to maneuver through the various sections. The guidance and explanations that are given for questions I have while completing my taxes are easy to understand and follow. Great tool for do-it-yourself taxes
Date published: 2023-05-06
Rated 5 out of 5 by
Liz743 from
I love TurboTax!
TurboTax was so quick and convenient. I was able to file my taxes from the comfort of my own home. On top of that, since I had to pause and step away from filing, I was able to come back and pick up where I left off.
Date published: 2023-05-06
Rated 5 out of 5 by
southfam from
much better than working with in person accountant
Turbotax saved me when an inperson accountant failed to file my necessary forms.
Date published: 2023-05-06
Rated 5 out of 5 by
GROATSORRICKLAY from
Its easy to file
I like it its easy to fill out and have help.doing the filing
All TurboTax® Offerings Reviews - Page 121
Date published: 2023-05-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
1Dabre from
Always chose Turbotax!
I love Turbotax, it makes it easy for me to comprehend. I love that I feel that I am doing it, but have someone checking my work as well. I went with different people maybe twice over the past 10+ years but I always regret it and come back!
Date published: 2023-05-06
Rated 4 out of 5 by
sli820 from
FIRST TIME USER
ALWAYS USED CPA BEFORE. THIS WAS A BIT CONFUSING TO ME BUT SEEMED TO COME OUT GOOD.
Date published: 2023-05-06
Rated 4 out of 5 by
Jk805 from
Could Use a Little Streamlining
Overall it's a fine app for handling most tax return situations. Some areas where it could be streamlined are in the grouping of deductions. Oftentimes I'm entering what I think is the correct group of deductions then I go to the next section and find that some deductions I entered in the previous section belong in this new one. Would be SUPER helpful if you guide me to sort my receipts by the right group before I start entering the data (business and medical deductions are the two that come to mind). Also, would be helpful if certain sections that will never apply to my situation could be eliminated to avoid having to answer no/does not apply a bunch of times (ex: railroad employee income and benefits)
Date published: 2023-05-06
Rated 5 out of 5 by
Brando yo from
Very clean efficient UI
The UI is very well developed and gets simpler each year.
Date published: 2023-05-06
Rated 5 out of 5 by
SliccRicc from
Good Work TurboTax
Good Work i will continue with My Turbo Tax Family
Date published: 2023-05-06
Rated 5 out of 5 by
SliccRicc from
Good Work TurboTax
Good Work i will continue with My Turbo Tax Family
Date published: 2023-05-06
Rated 5 out of 5 by
FishTax from
Turbo Taxer for 6+ Years
Turbo tax has been my go to for preparing my taxes for over 6 years. It's user friendly and easy to maneuver through the various sections. The guidance and explanations that are given for questions I have while completing my taxes are easy to understand and follow. Great tool for do-it-yourself taxes
Date published: 2023-05-06
Rated 5 out of 5 by
Liz743 from
I love TurboTax!
TurboTax was so quick and convenient. I was able to file my taxes from the comfort of my own home. On top of that, since I had to pause and step away from filing, I was able to come back and pick up where I left off.
Date published: 2023-05-06
Rated 5 out of 5 by
southfam from
much better than working with in person accountant
Turbotax saved me when an inperson accountant failed to file my necessary forms.
Date published: 2023-05-06
Rated 5 out of 5 by
GROATSORRICKLAY from
Its easy to file
I like it its easy to fill out and have help.doing the filing
All TurboTax® Offerings Reviews - Page 121
Date published: 2023-05-06