TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Getting expensive folks Your pricing is getting too high. Please give a discount to multi year users or something ;)
Date published: 2023-04-18
Rated 1 out of 5 by from Better than jail Turbotax is a product that exists. In a real country the government would just send you a bill. Unfortunately, we don't live in a real country, so we have to use products like Turbotax to navigate a bunch of labyrinthine nonsense to avoid going to jail. Yay. Can I have my Sunday back please?
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to work with Easy to use and I love the fact that it asks you life changes before you begin, it reminds you of things that you might have forgotten, is cool...
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and effective I’m not an expert filling my taxes, however, Turbo Tax makes it easy to file and double checks my information for any errors.
Date published: 2023-04-18
Rated 4 out of 5 by from The 'cartoon characters' are a little ridiculous. All seemed fairly normal (have used Turbo Tax since its 1st edition), except for the SMILE emoji's and cartoonish graphics. I liked the choice of depositing our Refund into Credit Karma account, until we were declined ---- I assume becuase we already have a CreditKarma Money Spend (and Save) accounts so it wouldn't open another one??? Wish we could have used it.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks Turbo Tax! Love how simple and easy it is to use. The verbiage in guidance is cute and tasteful
Date published: 2023-04-18
Rated 4 out of 5 by from 10th year In several areas, assumes I have tax prep knowledge I do not have. Does not allow tax deduction for home-office expenses (I work remote full time from AZ for company in PA).
Date published: 2023-04-18
Rated 5 out of 5 by from Great software Easy tax return filing software with lots of information at every step
Date published: 2023-04-18
Rated 5 out of 5 by from So easy and helpful! TurboTax was super easy to do and helpful links to help me find what i was looing for
Date published: 2023-04-18
Rated 5 out of 5 by from Use for 10 years We keep coming back, makes our lives easier, we will continue to use turbotax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1197
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Getting expensive folks Your pricing is getting too high. Please give a discount to multi year users or something ;)
Date published: 2023-04-18
Rated 1 out of 5 by from Better than jail Turbotax is a product that exists. In a real country the government would just send you a bill. Unfortunately, we don't live in a real country, so we have to use products like Turbotax to navigate a bunch of labyrinthine nonsense to avoid going to jail. Yay. Can I have my Sunday back please?
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to work with Easy to use and I love the fact that it asks you life changes before you begin, it reminds you of things that you might have forgotten, is cool...
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and effective I’m not an expert filling my taxes, however, Turbo Tax makes it easy to file and double checks my information for any errors.
Date published: 2023-04-18
Rated 4 out of 5 by from The 'cartoon characters' are a little ridiculous. All seemed fairly normal (have used Turbo Tax since its 1st edition), except for the SMILE emoji's and cartoonish graphics. I liked the choice of depositing our Refund into Credit Karma account, until we were declined ---- I assume becuase we already have a CreditKarma Money Spend (and Save) accounts so it wouldn't open another one??? Wish we could have used it.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks Turbo Tax! Love how simple and easy it is to use. The verbiage in guidance is cute and tasteful
Date published: 2023-04-18
Rated 4 out of 5 by from 10th year In several areas, assumes I have tax prep knowledge I do not have. Does not allow tax deduction for home-office expenses (I work remote full time from AZ for company in PA).
Date published: 2023-04-18
Rated 5 out of 5 by from Great software Easy tax return filing software with lots of information at every step
Date published: 2023-04-18
Rated 5 out of 5 by from So easy and helpful! TurboTax was super easy to do and helpful links to help me find what i was looing for
Date published: 2023-04-18
Rated 5 out of 5 by from Use for 10 years We keep coming back, makes our lives easier, we will continue to use turbotax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1197